Porter Corp. is looking for a Systems Analyst to join our IT department. Responsible for the day to day support of our ERP software system, interacting with end users and business leaders to define and identify requirements, resolve issues and develop solutions to meet the needs of the organization and participate in the implementation of Salesforce CRM software.
Investigate, analyze and resolve application related issues, both technical and functional, providing a high level of support to end users working in our Epicor 10 ERP software system.
Interact and effectively communicate with end users of varying degrees of experience with software and computers.
Work with business teams to write technical/functional documentation to help expand user adoption of the software and promote the proper use of the software.
Work with business teams to identify reporting requirements and opportunities for improvements to the software.
Write Specifications and assist in the development of BAQ’s, Dashboards, BPM’s and SSRS reports to satisfy the needs of the business teams.
Participate in various IT Projects and initiatives.
Participate in the implementation of Salesforce CRM software.
Serve as a liaison and facilitator among business teams and IT to address and resolve IT software issues.
Assist in the training of end users in the most effective use of the software.
Assist in the development of Subject Matter Experts and help user base to maintain data standards and integrity.
Excellent written and verbal communication skills.
Strong analytical and problem solving skills.
Experience in the development and implementation of standards, procedures and guidelines to support operational processes.
High level of initiative and able to prioritize, meet deadlines, manage changing priorities and enjoys working in a team environment.
Knowledge of Epicor ERP 10, Salesforce CRM is desirable.
Strong skills with Microsoft Office products, Microsoft Visio, Microsoft Project.
Understanding of Relational Databases, system integrations and data mappings.
SQL programming and Cloud computing knowledge is a plus.
Experience writing Business Activity Queries (BAQ’s), Dashboards or SSRS Reports in Epicor is desirable.
Quick learner, easily adapts to new technology and has a willingness and desire to learn.
Willingness to be flexible with time and adjust to a changing work environment.
2- 5 years of hands-on experience as a Systems Analyst supporting end users in a Manufacturing environment that utilizes Enterprise Resource Planning (ERP) software systems.
Bachelor’s Degree in Information Systems or Computer Science preferred.
Benefits include Medical, Dental, Vision, 401 (k), PTO, Holidays, STD and LTD, Life Insurance and Employee Assistance Program as well as additional voluntary benefits.
Porter Corp., a PlayCore company, considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.