Advanced Headend Video Engineer


Client Reference Code: 202858

The Advanced Headend Video Engineer will be responsible for troubleshooting, resolving and documenting issues within a large, customer-facing, broadband network environment.
Duties and Responsibilities:
Actively and consistently support all efforts to simplify and enhance the customer experience.
Basic configuration and support of advanced video equipment (multiplexing, digital transport, edge QAM).
Develop, design and implement electronic systems including video and other multimedia equipment.
Identify, resolve and escalate as required operational and design issues through data analysis and recommend solutions to make systems more efficient.
Work with the field on the implementation of network related projects and other standardization efforts.
Perform detailed problem diagnosis, track and update problems in trouble ticketing system.
Basic / Minimum qualifications:
Bachelor’s degree in Computer Science, MIS, Engineering or equivalent technical field or work experience
Minimum Three (3) years of experience in IP and MPEG2/4, MPEG Protocol Analyzers, Multiplexer.
Minimum Three (3) years of experience in Headend environment.
Minimum Three (3) years of experience in Linux /UNIX operating Systems with scripting language.
Additional skills and requirements:
Advanced Knowledge of Arris (DAC) and/or CISCO (DNCS) video delivery systems
Knowledge of CATV and/or video networking technologies (LAN, WAN) experience
Knowledge of network access and element management systems and their protocols (SMNP, NMS, Syslog, SSH, Telnet, etc.)
Preferred skills & experience:
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
Cisco CCNA or equivalent certification or networking familiarity

Job Code : TWCEVD325 Advanced Video Engineer III Exempt


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