Associate Integration Analyst


Client Reference Code: 205147
This position is responsible for translating business strategy and needs into defined projects to ensure alignment between the business and IT. This role understands existing and proposed business processes and information system capabilities to assist with planning cross-departmental solutions that will benefit the enterprise. This position will serve as a trusted liaison to the business, utilizing business relationship management skills to ensure internal and external customer satisfaction. Specifically, this role is responsible for facilitating discussions with the business sponsors and IT delivery leads to develop and approve the project charter, as well as communicating the project definition and approval status to executive leadership. This role also supports IT delivery by determining staffing needs and submitting the necessary requests to ensure projects are staffed appropriately.

Actively and consistently supports all efforts to simplify and enhance the customer experience

Translates business strategy, product strategy and direction, and IT strategy into IT initiatives

Integrates existing and planned initiatives into a cohesive and collaborative approach leveraging service delivery teams

Contributes to solution design among IT delivery teams incorporating cross-disciplinary functions and teams

Works with the business to identify business process improvement opportunities and system solutions

Supports the business through development of scope documentation, project charters and change requests as appropriate

Works with the business client to prepare business cases, TCO analyses, and project approval documents as needed

Helps assess TCO, efficiency and technical viability of proposed solutions

Provides communication to the business client regarding status of project definition and approval

Supports EPMO in determining staffing necessary to implement approved initiatives

Facilitates gathering and documentation of functional requirements

Implements design of supporting business processes

Assists with resolution of cross-departmental, business integration issues

Collaborates to ensure all requirements and services appropriately address the defined business
processes and support all components of the functional business

Supports and follows tools and templates necessary to support EIO functions

Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Intermediate understanding of core business processes and existing system capabilities
Intermediate ability to communicate with senior levels of management
Intermediate knowledge of business analysis and consulting skills
Intermediate ability to focus on the customer experience
Intermediate ability to develop effective partnerships across the organization
Intermediate ability to operate with a sense of urgency and commitment
Intermediate ability to think strategically and build trust
Intermediate knowledge of the organization’s structure
Champions integrity, respect, accountability, and teamwork

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience
4-6 years IT/Business Process Analysis/Project Management experience

Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

Job Code : TWCIGN347 Assoc Integration Analyst Exempt


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