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CLINICAL PROJECT MANAGER

Seattle, Washington University of Washington

University of Washington

Location Seattle, Washington, United States
Salary Not specified
Job type Employee
Category Administrative / Office,Bio-Tech / Sciences,Health Care,Labor / Maintenance,Management / Executive
Job status N/A
Posted on Jun 04, 2018
Job code ******

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CLINICAL PROJECT MANAGER Req #: ****** Department: LABORATORY MEDICINE Job Location: Northgate, UW Medical Center Posting Date: 05/24/2018 Closing Info: Open Until Filled Salary: Salary commensurate with education and experience Shift: First Shift Notes: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. The UW Department of Laboratory Medicine is a shared services department, providing clinical lab services to all UW Medicine entities, as well as to external Reference Lab customers and researchers across the U.S. and globally. UW Medicine entities include but are not limited to UW Medical Center (UWMC), Harborview Medical Center (HMC), UW School of Medicine, Northwest Hospital, UW Neighborhood Clinics (UWNC), and UW Physicians Network. Lab Medicine is responsible for medical laboratory clinical testing which supports and furthers the mission of patient care, research and teaching. The Lab Medicine Project Management Office (PMO) provides oversight and governance to manage the prioritization, resourcing, scheduling, coordination and execution of both departmental projects and external projects which require Lab Medicine resources.The Laboratory Medicine department has an outstanding opportunity for a FULL-TIME (100%) CLINICAL PROJECT MANAGER. Under the direction of the Lab Medicine PMO, the Clinical Project Manager (CPM) will be responsible for managing assigned projects such as Laboratory Instrument upgrades, Clinical Lab Moves/Mergers, and Clinical Workflow Process Improvement projects. RESPONSIBILITIES:Lead Project Initiation and Planning Phases of Assigned ProjectsUsing Lab Medicine PMO standard tools and templates, facilitate the initiation and planning for assigned projects. Ensure completion of standard deliverables, as appropriate. Fulfill roles of facilitator and task manager. Specific duties and deliverables include, but are not limited to:Work with resource managers and Lab Medicine PMO to assign project resourcesDefine and communicate clear project roles and responsibilities with organization chartComplete project tool set-up with assistance of Lab Medicine PMO (Project Online, Point)Work with relevant team coordinators to develop timeline and resource estimatesReport project status on a regular basis to Lab Medicine PMO, sponsors and impacted leadershipManage Scope, Schedule, and Budget for Assigned ProjectsOnce project scope, schedule and budget have been established in the Planning phase, assume responsibility for all three components throughout the project lifecycle which includes tracking compliance, progress, activity, change requests, and communicate project schedule throughout lifecycle. Other specific responsibilities include but are not limited to:Develop and submit for approval project budget, scope, and schedule change requests for projects when conditions are met (per Lab Medicine PMO Change Request process)Ensure that project components are integrated and working within common goals and assumptions, including clinical instrument and system integration points, upstream/downstream workflows, testing, go-live planning and operational /steady state handoffsManage Execution of Assigned Projects within Standard Project FrameworkUsing standard tools, templates, policies and procedures, manage all components of projects throughout their execution. Ensure completion of standard deliverables, as appropriate. Specific duties and deliverables include, but are not limited to:Ensure documentation of functional, operational and technical requirementsDevelop and Execute clinical test plans that include but are not limited to appropriate technology and operational workflowsEvaluate and track impact of internal and external dependencies and timelines on project execution Appriopriately escalate issues and risksComplete all standard project deliverables within appropriate project phase timeframesManage Project Issues and RisksUsing standard issue and risk management guidelines, actively manage project issues and risks throughout the project lifecycle. Specific duties include, but are not limited to:Assist and support completion of initial risk assessment in Planning phase and document risksIdentify and lead development/documentation of mitigation plansMonitor existing and emerging issues and risks; document updates at an appropriate frequencyCommunicate issues and risk responses to team members, stakeholders, sponsors and to Leadership as appropriateProvide at project start education to project team on the responsibilities related to issue managementEnsure issues are documented, assigned, assigned severity, prioritized and updated by team membersEscalate and communicate all critical/high issues to project sponsorship/project leadership when appropriate Project Communications, Customer Relationships, and Progress/Status ReportingCreate and maintain a service-oriented relationship with project sponsors, leadership, resource managers and project team throughout the project. Communications, relationship development and progress/status reporting to include:Communicate and provide report status of current efforts, achieved milestones, and current risks and issues regularly in standard formal documented status reports and in multiple meeting forumsCommunicate and report the progress of project to include earned value of project effort relative to planned value including a variance explanationAssist and conduct regular project meetings with agendas and minutes to be used to keep team informedCommunciate and manage the completion, maintenance and execution of project plans to team which may include external communicationsManage Implementation, Post-Implementation, and Support Transition for Assigned ProjectsLead the project and project team through the standard Implement and Close phase of the project to include the following:Lead the pilot/project implementation through the Lab Medicine’s Release Readiness processAssist development of Go/No Go criteria and contribute to the decision-making process, if necessaryCoordinate with operational support managers the update of existing workflows to include new projectResponsible for facilitating formal production handoffComplete Project Handoff Checklist and lessons learnedManage Assigned Project Staff in Execution of Project TasksProvide direction and serve in a primary/supervisory role over the execution of assigned tasks by project team members:Define skills required to complete project tasks and work with the Lab Medicine PMO and resource managers to assign individuals to the rolesDelegate project responsibilities with clear expectations of deliverable scope, quality and timeline constraints, as well as the tools and processes that should be usedEnsure high quality and timeliness of work produced by assigned project staff and escalate exceptions to the Lab Medicine PMOEscalate resource-related issues to the Lab Medicine PMO as appropriateProvide input, as requested by resource managers, on team members’ performance for inclusion in personnel evaluations.Mentor assigned project staff in discipline of Project ManagementManage Vendor Execution and Deliverables for Assigned ProjectsWork with vendor engagement leads at the outset of projects to ensure mutual agreement on working relationships and details including;Define and publish clear roles and responsibilities for all vendor project team membersDefine deliverable responsibilities with agreed timelinesMonitor vendor performance and escalate exceptions to vendor engagement lead and/or Lab Medicine PMO as appropriateProvide input on vendor contractor performance as requested by vendor engagement lead and/or Lab Medicine PMOMonitor agreement by tracking and reporting vendor time spent on fee-for-service (time and material)Contribute to Lab Medicine PMO Standards, Culture of Project Management Provide input to improve Lab Medicine PMO standards to best meet department and other stakeholder needs. increased quality and time-to-production, and reduced variability for projects. Specific duties include, but are not limited to the following:Develop and refine PMO standards as assignedParticipate in PMO internal projectsPromote PMO standards and project management discipline to project team members and stakeholdersAct as backup for other team members and functions, as needed REQUIREMENTS: Bachelors Degree in a health-care profession, a technology field or other discipline that demonstrates strong analytical and communication abilitiesMinimum three to four years of experience working effectively in a complex clinical environment or medical research laboratoryMinimum two years of experience managing project work and/or work of others, which can be concurrent with clinical experienceExperience with MS Office and Office 365 tools (e.g. Project, Word, Excel, Visio, PowerPoint, and Outlook)DESIRED:Academic Healthcare experienceCertification in and/or expert familiarity with one or more clinical laboratory systems (eg. LIS, EHR, laboratory automation systems)Experience working as a PM within a PMO that has a standard set of project templates and tools, including Project Online or other PPM toolsFormal training and/or certification on PMBOK-based project management techniquesContinuous Quality Improvement training and experience leading quality improvement teamsOrganizational Change Management training and experience (eg. PDCA, PROSCI)WORKING CONDITIONS:The individual in this position is expected to work normal daytime hours. However, off-hours and weekends may be needed to resolve issues during project implementation and maintenance activities. This individual may also expected to be available on a 24×7 basis as needed.Because of the physically separated sites for UW Medicine, this position requires the ability to travel between sites using personal means of transportation. Travel to/from includes, but is not limited to, UW Medical Center, Harborview Medical Center, Northgate, downtown Seattle, and other facilities which are affiliated with UW Medicine and/or the Department of Laboratory Medicine. The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral. The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at ************ / ************ (tty) or **********. Apply for this job

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