Department of Homeland Security US Citizenship and Immigration Services National Area and Job

Department of Homeland Security US Citizenship and Immigration Services National Area and Transnational IT Operations and Next-Generation Support II (NATIONS II) (Job Number:429954) Description:
Positions:
– Service Desk Manager-The Service Desk Manager will provide leadership, mentoring, and in-depth day-to-day technical guidance and management oversight to a team of Service Desk Tier I and Tier 2 personnel. The well-qualified candidate will possess and apply sound management principles to set the tone and pace for the maturation of the organization. – Service Desk Supervisor-The Service Desk Supervisor should ensure that professional support and response standards are met and mainta …

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