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DevOps Engineer

Austin, Texas Whole Foods

Job Description
We are seeking a talented DevOps Engineer skilled in the art of integration, who can bridge the gaps between systems, software, and operations while engaging and delighting customers. The position of DevOps Engineer is responsible for the design, build, and support of our software delivery platform. As apart of a world-class team in a fast-paced environment you will have an opportunity to operate and engineer systems that are highly performant, scalable, and use the latest technologies. Our culture is one of collaboration, measurement, and automation.

The Digital Tech Platform Engineering team is dedicated to supporting Whole Foods Markets digital brand experience by providing infrastructure solutions, integrating applications, monitoring performance and security issues, and automating software build and release capabilities. Applicants must have strong working knowledge of the modern web stack including web servers, caching, and the management and monitoring of hosting infrastructure, as well as the ability to develop scripting solutions that enable automation and security best practices. The ideal candidate will be a self-starter with a voracious appetite for learning new technologies, improving processes, collaborating across disciplines, and trying cutting edge solutions.


– Build, Deploy, and Manage AWS services (EBS, EC2, S3, ELB, RDS, etc.)

– Deployment, configuration, and maintenance of infrastructure systems

– Monitoring tool and deployment automation development

– Diagnose complex systems issues with multiple influencing factors

– Work closely with the development team on upcoming features

– Assist the support team with escalated customer issues

– System security and admin credential administration

– Research and recommend internal tool improvement and development

– Develop scripts that support automation, innovation, and security initiatives

– Incident response to system alerts during local day hours

– Potential evening and weekend incident response may be required

– Work effectively with teams across Whole Foods to support operational best practices

– Create and review documentation and processes related to recurring issues, new procedures, and knowledge transfer

– Scope, plan, and execute utilizing Agile methodology and JIRA/Confluence tools

Must have/Basic Qualifications:

– 6+ years experience working in a web development and/or operations roles

– 6+ years experience in Linux System Administration

– 4+ years experience scripting with bash, Perl or any newer languages (Python)

– 3+ years experience working in a cloud hosting environment (AWS, Rackspace, Azure, etc.) AWS is a must

– 4+ years experience setting up and monitoring uptime and performance management tools (Nagios, New Relic, AppDynamics, Pingdom)

– 2+ years experience managing databases SQL and/or NOSQL (MySQL and Mongo preferred)

– Experience with Continuous Development/Deployment/Integration design and best practices

– Experience managing and working with configuration management tools (Puppet, Chef, Salt Stack, Ansible)

– Experience in Agile development practices (Kanban or Scrum)

– Ability to see opportunities for improvement, take ownership, and work closely with others to drive operational improvement

– Strong troubleshooting skills and ability to correlate system behaviors based on known interdependencies between those systems

– Ability to handle ambiguity, embracing change and helping others see it as an opportunity and able to stay focused on goals while adapting to change

Preferred Qualifications:

– Experienced with managing with SaaS based vendors a plus

– Experience in web and/or mobile development environment

– Experienced with Atlassian JIRA as an Agile development management tool

– Knowledge of cyber-security best practices

– Experience with API management a plus

At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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