Enterprise Video Product Manager

Spectrum

Client Reference Code: 210743

JOB SUMMARY:
This position is responsible for supporting the product life cycle management or development for a specific Spectrum Enterprise product line. The Enterprise Product Manager must be able to manage conflicting priorities in an efficient manner while balancing demands across the business units. The Product Manager will be responsible for managing the Spectrum Enterprise video products for the Government Vertical including Fiber Connect, SBB, Spectrum U and other video products in the pipeline. The position requires an understanding of the Enterprise video market and to be able to evaluate market trends, competitive landscape and what other service provider offers. The product manager will act as the subject matter expert and point person for his/her product line on product related questions and documentation.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently supports all efforts to simplify and enhance the customer experience.

  • The Product Manager should be extremely knowledgeable in their assigned product line and deeply understand the telecommunications industry and competitive trends. Product Manager is consistently surveying the industry making adjustments to product features, process, pricing, and promotions.

  • This individual should have product development and/or management experience and have an expert understand of industry best practices.

  • Create Product related presentations and deliver briefings to leadership team on as needed.

  • Work with network engineering, product management peers, and product marketing stakeholders to implement product plans.

  • Interact with Spectrum Enterprise customers to ensure satisfaction with the product line.

  • Study and interpret monthly product performance metrics. Diagnosis of monthly performance metrics will be used to activate corrective plans to ensure monthly sales production levels.

  • Work with cross-functional teams to ensure customers have a world-class experience with Spectrum Enterprise products.

  • Work with other product teams to provide guidance on future product enhancements

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English

  • Ability and eagerness to learn from a new environment and make an impact quickly


  • Ability to manage and foster change


  • Ability to work with large, cross-functional teams in order to achieve business goals and results


  • Ability to listen to multiple points of view and synthesize against goals for recommendations

  • Ability to plan, prioritize and organize effectively and independently


  • Ability to handle multiple projects and tasks


  • Ability to make decisions and solve problems while working under pressure


  • Ability to show judgment and initiative and to accomplish job duties


  • Ability to analyze and interpret data and synthesize recommendations


  • Ability to communicate with all levels of management and company personnel 


  • Ability to communicate orally and in writing in a clear and straightforward manner 


  • Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)

  • Proficient in Word, Excel, PowerPoint 


  • Good organizational and office management skills

  • Excellent cognitive and communication skills


  • Excellent analytical skills


  • Strong business sense and sense of urgency to achieve business results


Education
BA/BS technical degree related to the telecommunications field or operational/process optimization

Related Work Experience Number of Years
Product development/management 3-5
Cable/telecommunications/software/online services 3-5

PREFERRED QUALIFICATIONS
Skills/Abilities and Knowledge

Education
MBA degree
Related Work Experience Number of Years
Product development and/or management of specific supported product line 3-5

WORKING CONDITIONS
Office environment

Job Code : MPD345 Ent Product Manager Exempt

210743BR

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