Information Technology Project Manager

John Paul


The IT/Digital Project Manager will be reporting directly to the Product Organization and will be responsible for:

* Collecting and scoping requirements from client to build the client roadmap
* Coordinate and prioritize with Product Management, Operations, Account management to plan and support client needs
* Drive UAT and client testing to insure quality of deliverables
* Define and document processes, release notes and validate training documentations
* Drive launches and new client initiatives

You will join a dynamic team, eager to offer a service that meets the highest expectations of our premium customers.



* Serve as subject matter expert on PCI
* Assist with audits and compliance activities relating to data security and technical controls;

* Bachelors degree in Technology, Business or Management.
* 3+ years of experience with a proven track record in information technology
* 3+ years of experience managing clients and projects
* An inherent desire to understand the numbers and metrics driving performance.
* Knowledge of the best practices for product, project management and business research (SCRUM certification and/or Prince 2 desired).
* Expert written and verbal communication with extensive presentation experience to internal and external project stakeholders at all levels of the internal and client organization.
* Excellent knowledge of Microsoft office products (Excel, Word, Power point, Visio), wireframing tools (Axure, Balsamiq) and Agile cycles management platforms (Jira, Pivotal)
* Fluent in English and French


* Expertise utilizing Salesforce
* Flexibility to travel
* Self-starter with the ability to focus on work without distraction.
* A ‘can-do’ attitude where no task is too big or too small.
* Effective communication skills with the capacity to clearly give and receive feedback
* Technical agility to learn new tools & technologies.
* Exceptional time management skills.


Full-Time positions are eligible for health benefits, 401k, life and disability coverage, and HSA, FSA, and commuter benefits and hotel group employee perks.

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