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IT Support Analyst

Redmond, Washington Neal Analytics

We are looking for an experienced Support Analyst to join our team. An ideal candidate will have a wide range of IT knowledge and experience. In this role, you will support a game studio as part of the Operations team working on an AAA game title. If you are eager to strengthen your capabilities in a dynamic, fast-paced environment, this is the job for you!

Responsibilities includes..

* Perform implementation, maintenance, monitoring, performance analysis, proactive troubleshooting, and continual improvement of the storage and compute infrastructure
* Drive implementation, improvements, maintenance, and alerting of the storage environment.
* Troubleshooting, break-fix, change tasks across an Enterprise Windows Infrastructure.


Qualifications and Skills:

* Requires at least 3+ years of experience in a large enterprise multi PB environment
* Experience with enterprise storage administration
* Experience with OS performance tuning, troubleshooting, and analyzing log files within a windows-based environment.
* Experience using scripting languages ideally PowerShell
* Understanding of Layer 2 / Layer 3 networking (Cisco preferred)
* Knowledge of common application protocols like DNS, LDAP, SNMP, DHCP, NTP
* Excellent communication and customer service skills
* Min 2 years Active Directory Enterprise experience.
* Excellent problem resolution and analytical skills
* Ability to learn quickly in fast-paced environment
* Able to lift 50lbs



Enterprise Mac Experience

Experience with PowerShell

Experience with multiple storage providers i.e. 3PAR, EMC, etc.

Experience with Azure

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