POSITION SUMMARY:

The IT Systems Analyst is responsible to perform a variety of assignments associated with systems administration and management including installing, configuring, monitoring and controlling computing environments.  This position will also maintain current data link network/operations. The selected individual must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. 

PRIMARY RESPONSIBILITIES

– Troubleshoot, diagnose and resolve issues with desktops, laptops, printers, digital senders, video teleconferences, VoIPs, and other standard office equipment; will also need to operate & maintain servers and storage devices 

– Setup, troubleshoot, and understand the VMware vSphere 6.x and up (VMware VCP)

– Perform Windows 10 and 11 systems administration including performance tuning, system availability, capacity planning, provisioning, and security.

– Administer systems/environment solutions for multiple projects and services

– Deploy, setup, and maintain customer-furnished computer systems.

– Set up, administer, and service user accounts across multiple networks and client environments

– Provide service to end-users for operation, restoration, and configuration of information systems

– Establish and update procedures and documentation

– Ensure rigorous application of information security and assurance policies in the delivery of C4ISR services.

– Perform configuration management and provide IT equipment upgrade recommendations

– Track all work in designated systems (such as Remedy, Serena or ServiceNOW), ensure completeness and accuracy of tickets; escalate issues as needed

 – Perform COMSEC user duties in accordance with national and DoD directives

– Setup and operate Taclane (KG-175D, KG-175F, KG-175G)

– Provide expertise of programs focused on command and control (C2) systems primarily in support of TDL

– Provide Data Link Operator (DLO) support to the customer

– Provide configuration management, application implementation, upgrades, software and operating system patches, antivirus updates, and data backup/restoration for all TDL and C4ISR systems

– Conduct gap analysis on current data link architectures and offer solutions towards improvements

– Operate and maintain C2 tactical data systems including MSCS, ADSI and all other systems/software associated with tactical data networks

– Operate and maintain TDL network monitoring software

– Participate in special projects, as required

– Occasional shift work will be required to support exercises

 BASIC QUALIFICATIONS:

– TS/SCI clearance.

– CompTIA Sec+ CE certification or higher

– Bachelors degree in Information Systems/Technology, Computer Science, Computer Engineering, or related field and 4 + years of experience. Additional experience may be considered in lieu of a degree.

– Expertise in TDL and JDN

– At least three years’ experience in COMSEC (accounting for and handling COMSEC items and materials)

– At least two years VMWare vSphere administration experience

– Expertise in one or more areas of IT, such as Microsoft OS administration (Windows 10 and 11, Server 2016, etc.), Sun Solaris (UNIX) administration, ASA/firewall administration, Cisco IOS (CLI) and NetIQ Directory and Resource Administration (DRA)

– Proven skills in systems repair, troubleshooting, deployment and liquidation

– Advanced troubleshooting skills in a multi-user high pressure environment

– Experience in data cabling and computer facilities maintenance

– Understanding of networking concepts such as DNS, DHCP, email, SSL, OSI model and TCP/IP protocols and applications

– Excellent written and verbal communication skills in English (in person and via phone/radio) with peers and management

– Must be willing and able to lift 50 pounds

–Minimal travel, if any.

PREFERRED QUALIFICATIONS:

– DoDD 8140 certification for IA Management Level II / IA Technical Level III; CompTIA Advanced Security Practitioner (CASP)

– Military C4ISR (Command, Control, Computers, Communication, Intelligence, Surveillance, and Reconnaissance) experience

– Certifications such as Microsoft Certified Solutions Expert (MCSE), Cisco Certified Network Associate (CCNA R&S), CompTIA A+ and Network +

– Knowledge of weapons systems, sensors, and major aircraft programs

– Familiarity with Falconer Air and Space Operations Center (AOC) operations and systems environment.

– Familiarity with AF Distributed Common Ground System (DCGS) Sentinel

– VMware Certified Professional Data Center Virtualization (VCP-DCV)

– Joint Interface Control Officer (JICO) certification

EIO2024