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Lead IT Engineer

Town And Country, MO CenturyLink

CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.  Job Summary The Lead IT Engineer is responsible for providing senior level engineering and development support (DevOps) within the Hosting Infrastructure Engineering Team supporting all CenturyLink managed hosting customers. The candidate will provide an excellent customer experience by developing error free, efficient scripts and automation that will manage and upgrade Operating System & associated application installations.The Lead IT Engineer will be required to develop bespoke scripts and packages to automate the deployment of software/firmware to our managed server estate. Automation and workload priorities will be driven by operational issues and pro-actively by taking a holistic view of the current environment status and analyzing it against known vendor requirements and recommendations.All automation and project work is to be accompanied by extensive supporting documentation, and the individual will be required to pilot updates before providing full training and handover to the execution team.Job Description Function as a key member of the HIE Release Management team, be responsible and demonstrate input into driving the function forward via increased efficiency achieved via robust scripts and automation To form close links with the Product teams and be responsible for building and maintaining a Release Road Map specific to *nix/ESXi and associated core applications Form close links with the Global Operations Teams, building relationships and identifying operational issues that can be pro-actively resolved via effective automated updates To form close links with our vendors, analyzing the managed estate against vendor documentation and proactively identifying updates that increase operational stability The engineer will be required to execute maintenance activities during the ‘pilot’ stage of automation and testing Act as a project escalation point for any issues that arise as a result of maintenance (when lead development engineer) Where necessary cross train and mentor the Release Management execution team developing technical, procedural and soft skills coaching to increase the performance of the function Qualifications 10 years’ combined experience working in systems administration, support & development, at least four of which should be at a senior/tier four level (or equivalent) Proven track record of taking manual activities and streamlining their implementation via automated techniques – examples are mandatory Technical skills need to be well rounded ranging from operational support through to application deployment and script development Technical experience should include: Strong scripting skills in Python, BASH Advanced level DevOps experience with Red Hat Linux 6/7 (or equivalents) Managing, maintaining and scripting updates within VMware ESXi Experience with Mongodb, Oracle, MySQL (other DB technologies) Use of an enterprise management tools such as HP Server Automation (or equivalent) In-depth knowledge of RPM package format, RHSM/Spacewalk – other OS/application packaging methodologies Be able to develop and script as part of a team all achieving desired results via standard development practices Experience of working in at IT or managed Hosting operations environment, with strong operational experience in Incident and Change Management Strong exposure to Release Management activities within a multi-national organization Excellent Client facing skills and the ability to interact successfully with all the levels of the client and IT Operational teams Strong influencing and effective listening skills with proven ability to work effectively within a matrix organization Preferred Requirements BSc/BA Hon Degree or equivalent workplace experience Red Hat, LPI, or VMware certifications High availability solutions (preferably Veritas, but also Oracle ClusterWare/Grid/RAC and Red Hat clustering) Experience working with nginx/apache web servers Experience programming in JavaScript – (or equivalent/Node.js preferred ) HP ProLiant DL/BL class servers and/or Cisco UCS technologies DevOps experience with Microsoft Windows Server 2008 r2 and newer Exposure/understanding to ITIL best practices Understanding of audit certifications including ISO and PCI Education Bachelors or Equivalent Masters or Equivalent Alternate Location: UK-Berkshire-Winnersh; US-Missouri-Saint Louis Requisition #: 181022 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at   EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.Nearest Major Market: St Louis Job Segment: Engineer, Database, Oracle, Firmware, Consulting, Engineering, Technology

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