Client Reference Code: 207223
Responsible for providing company results by managing aspects of the development and implementation of assigned projects. Manages projects through final implementation, implements project management best practices and manages project performance. Product Delivery liaison with special focus on Mobile App, Web Portal and Cloud based UI development projects. Assists with software development and its lifecycle in an agile and dynamic environment across multiple organizations.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Provides leadership in project planning and resource planning.
Informs and assists project stakeholders with implementing project management processes and making improvements/changes.
Accountable for the execution of established project management processes and methodologies.
Assists with and within budget delivery of project scope, while meeting or exceeding quality standards and customer expectations.
Assists with assembling project plans, identifying and communicating resource needs, and escalating functional, quality, and timeline issues appropriately.
Responsible for tracking and reporting on key project milestones and adjusting project and/or resource plans as necessary.
Responsible for executive reporting and communication.
Ensures project documents are complete, current, and appropriately maintained.
Ensures communication with all stakeholders in the delivery of the work effort being managed.
Proactively meets with the internal customers of an assigned project to provide project status updates and reporting and to gather project-related feedback.
Ensures timeliness and quality of third party vendor and internal project deliverables.
Skills/Ability and Knowledge
Ability to read, write, speak and understand English
Experience in managing projects
Great oral and written communication skills
Strong prioritization and organization skills
Experience in the definition and utilization of key performance indicators/metrics
Experience in effectively analyzing and interpreting data
Experience in documenting, preparing, and delivering data-driven presentations to all levels of the organization
Strong word processing, spreadsheet, and project management software expertise
Ability to make decisions and solve problems while working under pressure
Ability to provide leadership and direction to cross-functional and virtual teams
Ability to motivate others
Strong ability in developing strong working relationships with peers and project members
Ability to manage large, complex, diverse and strategic projects
Knowledge in conducting risk assessments and developing plans for eliminating or mitigating the risks identified
Understanding of multiple project management disciplines
Passionate about mobile and emerging technologies
Understanding of the business and technical product roadmap of cable product offerings
Understanding of iOS and Android products’ roll out into the field and app store
Bachelor’s Degree or technical field or work experience
Project Management certification or successful completion of a recognized project management curriculum is preferred
Related Work Experience Number of Years
Project Management experience in an IT
or Engineering environment 3-5
Preferred Work Experience
People Management preferred but not required
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCMPD530 Mgr, Product Delivery Exempt
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