Full Time Seattle, Washington University of Washington

University of Washington

Location Seattle, Washington, United States
Salary Not specified
Job type Employee
Category Administrative / Office,Customer Service,Engineering,Health Care,IT/Software Development
Job status N/A
Posted on Feb 12, 2018
Job code ******


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NETWORK ENGINEER Req #: ****** Department: UW INFORMATION TECHNOLOGY Appointing Department Web Address: ********************** Job Location: Seattle Campus Posting Date: 02/08/2018 Closing Info: Open Until Filled Salary: Salary is commensurate with experience and education. Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.

If you would like to find out more about what it is like to work for UW-IT, as well as to get a feel for our culture and our people, visit us at our employment website. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for four consecutive years.

The Network Operations Center within UW Information Technology (the central IT organization for the University of Washington) supports the UW, UW Medicine, Pacific Northwest Gigapop and the state K-20 Education Network; and provides 24x7x365 network monitoring and troubleshooting.

The Network Operations Center support a large network of over 500 routers, 6000 switches, and 12,000 wireless access points for the various network sectors. It has responsibility to ensure that the network is operating correctly, identifying any fault conditions, performance issues, and activities that could threaten the correct operating of the infrastructure.

UWIT has an outstanding opportunity for a Network Engineer.

A network engineer in the NOC is responsible for

– In-depth trouble-shooting of network incidents,

– Developing troubleshooting procedures and guides for use by other NOC staff,

– Acting as incident commander for incidents affecting the operation of the campus, medical center, K20, and PNW Gigapop networks

– Handling with complex requests for network, numbering, and naming changes

– Supporting network upgrade and transition activities

In addition, this position will be responsible for managing the network monitoring application (Solarwinds Orion), including alerts configuration, troubleshooting checklists, and developing configuration automation.


Bachelors degree Computer engineering, computer science, or related field.

Minimum of four years experience network troubleshooting and incident management in a large and complex network environment.

Demonstrated excellent written/oral communication skills, technical documentation skills, user liaison skills, and personal interaction abilities.

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.


ITIL foundations certificate, or equivalent experience

SolarWinds Orion network management system experience / Solarwinds Certified Professional (SCP)

Expertise in advanced networking technology including BGP, Multicast, MPLS, QoS, VRF, and VLAN

Excellent customer service skills.

Ability to work independently as well as part of a team.

Experience in a research university.


Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check.

This is an essential position and is required to report to work remotely when UW suspends operations.

The Network operations Center operates an on-call rotation to ensure coverage during unexpected events.

Application Process:
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your ‘My Jobs’ page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
The University of Washington is a leader in environmental stewardship & sustainability, and committed to becoming climate neutral.
The University of Washington is an equal opportunity, affirmative action employer. To request disability accommodation in the application process, contact the Disability Services Office at ************ / ************ (tty) or **********. Apply for this job


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