Operations Change Management – Tech Lead

Freddie Mac

Position Overview

The Ops Change Management Tech Lead will be responsible for the Loan Advisor Suite Common Services governance in the Single-Family Operations Loan Purchase department. With the continued development of a service oriented infrastructure the Loan Purchase department requires an individual focused on improving the speed to market for these capabilities by leveraging established principles and industry best practices to enhance the customer experience and overall operational effectiveness. This position will report to the Director of Collateral Operations and Data Analytics in the Loan Purchase department.

Responsibilities Include:
• Service architecture/design
• Service governance
• Service roadmap & management
• Service requirements
• Service LOE/budget
• Service integration (internal & external)
• Service SIT & performance testing
• Identify and implement process improvements and efficiencies
• Effectively communicate with Product owners, Business stakeholders, Information Technology, Architectural Services and Data Owners
• Assist business with identifying associated risks; work with IT and other partners to provide and implement solutions to mitigate those risks
• Coordinate and provide technical guidance to business for operational solutions to business and application needs

Qualifications

• Typically has 6+ years of technical or related experience
• College Degree or equivalent experience
• Proficient skills with application architecture
• Strong quantitative, analytical and project management skills
• Excellent organizational skills and ability to multitask; can set priorities for self
• Excellent communication skills and ability to build strong relationships across the organization
• Ability to mentor/train others
• Self-starter with ability to acclimate to new technologies
• Strong decision making, problem solving, and intellectual maturity
• Microsoft Suite

Preferred Skills

• Advanced studies/degree
• Demonstrated mortgage business acumen, and experience in the mortgage industry
• Project Management experience
• Application/Service architecture experience
• Experience with APIs and micro-services

Closing Statement

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

To apply for this job please visit the following URL: http://itjobpro.com/100061 →