PMO and Professional Services Project Manager I

Level 3 Communications


Single point of contact for assigned customer or Professional Services projects which typically have a significant revenue scope, highly complex product needs or require significant project management due to the size of the organization. Applies a broad and deep understanding of technical concepts in conjunction with an understanding of the business to recommend strategy, advance technology and develop innovative solutions. Manages any interactions on the project from the customer order or contract signature through implementation to ensure highest levels of customer satisfaction.

Knowledge, Skills or Abilities

Basic telecommunications technical knowledge required

Demonstrated implementation experience with at least one of the following technologies: DWDM, Transport/Waves, MPLS, Managed Services, Voice (PRI, SIP, Porting, etc.) and Security.

Working knowledge of Microsoft Office Suite


Essential Duties

Performs drafting of Site Engineering Package (SEP) details when needed; creates and designs documents which effectively meet business and/or customer project related objectives. Examples of documentation include management reports, SEP’s, drawings for internal/external projects, or related project documentation. Provides a method of storing, accessing, reviewing and delivering documents that require review, draft and revisions by collaborating with team members and technical experts.

Receives and inventories materials as well as possibly rack and stack of said materials per prescribed Site Engineering Packages. Ensures timely purchases of project bill of materials. Interacts with vendors, sub-contractors and labor providers to ensure timely arrival of project components and completion of project sub-tasks.

Manages projects related to customer orders of large to moderate scope and complexity to ensure project goals and objectives are accomplished with prescribed business requirements, time frames, and funding parameters. Establishes, tracks and maintains project schedules, manages internal organizations to meet customer dates and communicates weekly with all stakeholders. Escalates and follows up to identify and offer resolutions for customer issues with vendors and/or internal departments.

Oversees the outside plant, procurement and logistics activities associated with projects to meet customer expected deployment and install dates. Responsible for ensuring the completion of any engineering and/or turnover activities and documents. Manages and tracks milestone completion for revenue recognition.

Basic Qualifications

Minimum skills required to perform in this role.

Education Qualifications: Bachelor’s Degree or 1 year of relevant job experience. Relevant job experience is described as:

Job experience in similar industry

Job experience with similar essential duties Physical Requirements:

Office – Sits 5 to 7 hours per day; Bend, reach, stoop and crouch; lift 10 lbs.

Preferred Education, Skills and Experience

Education and Experience

Experience: <2 yrs

Education Level: Bachelor’s Degree

Field Of Study: Telecommunications or related field

Attention to detail with good organizational capabilities.

Ability to prioritize with good time management skills.

About Level 3

Level 3 (LVLT) provides global communication services that strengthen the growth, efficiency and security of enterprise, government and carrier customers around the world today, Level 3 serves customers in more than 500 markets, spanning three continents and more than 60 countries.

Level 3 Connecting and protecting the networked world-

To learn more go

Job: *Business

Title: PMO and Professional Services Project Manager I

Location: Colorado-Broomfield-CO:Broomfield:Interlocken 1000

Requisition ID: 39486


Level 3 embraces and is committed to an environment of equal opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, gender identity, veteran/military status, present or past history of – Bridging the Gap Between Job Seekers with Disabilities and Employers Looking to Hire disability, genetic information or any other classification protected by state or federal law. Review your rights. As part of being an Affirmative Action /EEO employer, Level 3 Communications supports Pay Transparency.

Our company is committed to providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 1.877.333.6947 and let us know the nature of your request and your contact information.

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