QA and Automation Test Lead


Client Reference Code: 210108
Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Responsible for designing and developing automated test scripts in Cyara, HP ALM, HP UFT, Sellenium, and Jenkins. Involved in test planning, writing test cases/scripts, test case automation and test execution. Gathers information from the project team, designs, develops, debugs, executes automated test cases, and prepares reports. Designs automation test plans and complex automation scripts in Cyara. Performs analysis of manual test cases and functional requirements. Determines the balance of test coverage to be automated for reuse.

Documents results and facilitates review meetings with project team stakeholders. Actively looks for solutions to automate test cases early in the test life cycle. Works on projects of high complexity within multiple development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert in the area of test case automation for telecom infrastructure, including technology areas of IVR, PBX, Avaya, internal custom solutions (Appbar, ETS Studio, QMS).

Actively and consistently supports all efforts to simplify and enhance the customer experience

Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status

Collects and analyzes data for software process evaluation and improvements and integrates them into business processes to address the business needs

Documents all problems and assists in their resolution

Leads the design, development, documentation, and maintenance of automated functional test cases, automated scripts and other test artifacts, including test data and data verification

Manages Automation Test Project Folder on LAN or SharePoint, ALM, Cyara

Estimates work effort

Schedules and facilitates automation testing kick off meetings, test plan/test case reviews with cross-functional team members, Project Manager, Technical SMEs

Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners

Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed

Generates a variety of complex and periodic reports and/or data through database management Retrieves data & accesses Oracle databases

Monitors performance using tools and incorporates outputs into reporting formats (Word, Excel, Power Point)

Runs automated smoke tests to ensure end-to-end transactions can be executed in the environment.
Executes automated tests during functional and regression test cycles

Successfully runs each script in Cyara using multiple iterations

Provides report to test lead in defect management and resolution

Identifies potential quality issues per defined process and immediately escalates potential quality issues to management

Analyzes and resolves automation related problems by coordinating with team to diagnose and fix issues.

Interfaces with other project team members in resolving issues

Isolates, replicates, and reports defects and verifies defect fixes

Collaborates with technical staff to learn and understand software problems

Provides general system users and management with system analysis and feedback

Influences system design by identifying and recommending design and requirement needs for software enhancements

Mentors and coaches less experienced staff

Must be comfortable supporting team and conduct functional testing when needed

Must be able to work some evenings/weekends/holidays as required to support business operations

Skills/Abilities and Knowledge
Strong communicator (written and verbal): ability to read, write, speak and understand English
Ability to focus on deadlines and deliverables
Self starter, self motivated, driven individual
Ability to work well with shifting priorities
Ability to work with cross-functional team of internal and external resources located onshore and offshore
Strong skills in analyzing and resolving defects
Ability to analyze and assist in resolving issues with automated test scripts
Keen attention to detail
Proficient in Microsoft Office applications (Word, Excel, Outlook, Visio, Access)
Display professional, positive, and approachable attitude/demeanor and discretion
Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
Strong organizational skills
Understanding of database schemas and querying tools
Proficient in Visual Basic applications
Solid understanding of software development life cycle (SDLC)

Thorough understanding of quality assurance process, tools and methodologies
Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
Experience with Cyara/Empirix, HP UFT, Sellenium tools, or demonstrated strong experience with other automated testing tools
Proficient in using HP Test Suite or other Testing Tools

Strong analytical and problem solving skills
Strong understanding of test automation framework and tools
Displays professional, positive, and approachable attitude/demeanor and discretion
Ability & experience leading a team through effective delegation, training, conflict management and motivation

Proficient in HP UFT data-driven and keyword-driven methodologies
Proficient in HP UFT with large knowledge of functional development (object repository manipulation, functional development, organization of functions, parameterization of functions, global variables)
Strong experience in writing HP UFT functions accessing databases and retrieving data out of Oracle tables

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Testing Certification ISTQB Advanced Level preferred

Related Work Experience
10+ years of system development, testing, and/or business experience
Advanced designer/coder/developer in Visual Basic for 5+ years with great application architecture capabilities
3+ years of experience using Cyara/Empirix and or other testing automation tools

Testing Certification ITSQB Advanced Technical Test Analyst
Testing Certification ITSQB Expert Level Test Automation
HP Test Tool Certifications
Experience working with Telecom infrastructure (Avaya Communication, PBX/IVR technology, Avaya Experience Portal)

Office environment

Job Code : TWCIQA320 QA Lead Exempt


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