If making a positive impact in the lives of others is a constant on your to-do list — you’ll LOVE working with a team that puts people first.

We’re looking for a Quality Manager to join our team!

At Mosaic, we empower people to live as independently as possible.  As a Quality Coordinator, you’ll oversee the quality aspects of individuals served in the agency, focusing primarily on quality, accreditation and compliance outcomes.  

Who will love this job: 

• A natural helper – You have a knack for sensing the emotions of those around you, often feeling what others are feeling as though the emotions are your own. 
• A collaborator- you know that cross-functional teams come up with the most successful solutions
• A creative problem-solver – you aren’t afraid to analyze a situation, identify potential problems and make any necessary adjustments
• A visionary – you see the bigger picture and strive to reach those big goals.

What YOU’ll Do:

• Provide oversight of agencies regulatory review systems including development of plans of correction and monitoring of plans to ensure effectiveness.
• Assist with the design and implementation of operational systems that ensure quality services.
• Coordinate quality assurance processes to ensure compliance with all regulatory, accreditation and policy requirements.
• Coordinate the admission processes and lead the complaint/investigation process as Agency Investigation Coordinator.

SCHEDULE: Days – business hours, other hours may occur based on the needs of the department