Residential Web Test Lead

Spectrum

Client Reference Code: 206120
JOB SUMMARY

The Web Test Lead will be responsible for executing, and reporting on automated and manual web application/portal testing. Specifically, their efforts will be directed towards the testing of Commercial/Business Class portals for external customers.The Web Test Lead is responsible for designing, developing, and executing quality test processes, test strategies, test plans and test cases that verify software conformance to acceptance criteria and feature design documents for small to complex projects. As a leader within a highly collaborative Agile team, the Web Test Lead will provide mentoring and advice to other team members.This candidate will accurately & concisely report progress on goals on an as requested basis. The Engineer possess excellent verbal and written communication skills. Works on projects of high complexity within one or more development environments. Works on multiple programs/systems as a project team member. Considered a subject matter expert for a single program/system.

MAJOR DUTIES AND RESPONSIBILITIES
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status

Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs

Provide succinct and accurate documentation of issues.

Delivers quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners

Ensures quality standards, procedures and methodologies are being followed

Document and implement test strategies, plans, processes and standards

Utilize, maintain and improve test execution and tracking technology and systems

Support and when appropriate help to maintain the test automation framework

Ensure that appropriate testing tools are selected and applied optimally

Review the architecture and designs of systems and features, and actively engage with Business Analysts and Developers/Engineers to ensure the soundness of proposed solutions
Create and maintain configuration notes for the testing environments, both functional and non‐functional (e.g. performance testing) environments.

Actively participate in Sprint Planning and Retrospectives, ensuring the voice, recommendations and concerns of the test team is professionally and purposefully represented.

Lead, guide and mentor other testers

Provide recommendations to application stakeholders and leadership teams on fitness of releases for production deployments and/or UAT handoffs

Support UAT/SIT activities where requested and appropriate

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Strong communicator (written and verbal): ability to read, write, speak and understand English
Ability to focus on deadlines and deliverables
Self starter, self motivated, driven individual
Ability to analyze and assist in resolving defects
Ability to work well with shifting priorities
Ability to work with cross-functional team of internal and external resources located onshore and offshore
Keen attention to detail
Proficient in Microsoft Office applications (Word, Excel, Outlook)
Display professional, positive, and approachable attitude/demeanor and discretion
Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
Strong organizational skills
Good understanding of quality assurance process, tools and methodologies
Understanding of database schemas and querying tools
Strong understanding of the AGILE software development life cycle
Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
Ability to lead a team of other testers
Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
Proficient in using HP Test Suite or other Testing Tools
Strong analytical and problem solving skills
Working knowledge of Jira Agile is required
Knowledge of the HP ALM and/or TestRail
Selenium and Jenkins is a plus
Perforce, GitHub, Jira, Confluence, Crowd HP quality experience is a plus
Cable industry experience is a plus
Experience testing customer facing web portals is required
Experience working with an Agile development team is required
Experience with cable billing systems is a plus (CSG)

Education
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Testing Certification ISTQB Advanced Level preferred

Related Work Experience
5+ years testing in an Agile environment

WORKING CONDITIONS
Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.

Job Code : TWCISW312 Web Test Lead Exempt

206120BR

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