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Scrum Master

District of Columbia CareFirst BlueCross BlueShield

Scrum Master in Washington, DC – CareFirst

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Home / Job Search / Scrum Master

Scrum Master

Job ID: 11066

Job Function: Information Technology

Location: Washington, DC, United States

Campus: DC-Washington-Portals

Career Band: BDB

Status: Full-Time

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Resp & Qualifications


Under the general direction of the FEP Program Manager the incumbent’s accountabilities include, but are not limited to, the following:

Leads a team of software engineers, Test Engineers and Business Analysts, guiding the team on how to use Agile/Scrum practices and values with the goal of getting the most out of self-organization. Supports and guides the team to remove impediments by engaging the right stakeholders within the organization or partner organizations. Facilitates getting the work done by the scrum team, without assigning, or dictating the work. Facilitates discussion, decision making, and conflict resolution. Assists with internal and external communication and improves transparency. Provides all support to the scrum team using a servant leadership style whenever possible, and leads by example. Follows the Agile playbook and process at the FEPOC to support agile delivery. Facilitate release planning, sprint planning, daily stand ups, grooming, retrospectives, product demonstrations and other scrum ceremonies.

Supports and educates the Product Owner, with respect to grooming and maintaining the product backlog. Work with Product owner and other supporting teams to enable seamless delivery. Provide input and champion Agile process improvement initiatives based on team/external feedback.

Support culture change to improve delivery agility. Provide coaching to team members who are new to Scrum and Agile practices. Supporting Team building and Team development by utilizing the abilities and skills of individuals, and fostering a feedback culture.

Work on any related Project Management deliverables as assigned or needed to support project delivery. Work cooperatively with integrated team of FEPOC/ FEPDO/BCBSA Plan staff to successfully address any associated risks and issues.

This position is also subject to being ‘on call’ for emergency situations requiring immediate resolution. Travel between all CareFirst locations may be required. This position is subject to a level 6C security requirement.


Required: This position requires a bachelor degree or equivalent, and a minimum 5 years of industry experience in IT; a minimum 2 years in project management and/or Scrum Master. Specific requirements include, but not limited to:

– Scrum Master certification (CSM, PSM I)
– Experience playing the Scrum Master role for at least one year for a software development team that was diligently applying Scrum principles, practices, and theory.
– Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
– Applicable knowledge of the technologies used by the team


– Second level Scrum Master Certification (PSM II, CSP)
– Experience playing the Scrum Master role for at least three years for a software development team.
– Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc.)
– Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.
– Knowledge of other approaches discussed in the agile space: XP, Kanban, Crystal, FDD, etc.
– Knowledge and/or experience with widely successful agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
– experience as a collaborative leader
– Excellent communication and mentoring skills


Department: eSolutions

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Hire Range Disclaimer

Actual salary will be based on relevant job experience and work history.

Where To

Please visit our website to apply: *************************

Closing Date

Please apply before: 6/13/2018

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential duties and responsibilities of the position successfully. Requirements may be modified to accommodate individuals with disabilities.

The employee is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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Serving Maryland, the District of Columbia and portions of Virginia, CareFirst BlueCross BlueShield is the shared business name of CareFirst of Maryland, Inc. and Group Hospitalization and Medical Services, Inc. CareFirst BlueChoice, Inc. and First Care, Inc. are affiliate companies and also offer health benefit products and services on this site.

CareFirst of Maryland, Inc., Group Hospitalization and Medical Services, Inc., First Care, Inc., The Dental Network and CareFirst BlueChoice, Inc. are independent licensees of the Blue Cross and Blue Shield Association. The Blue Cross and Blue Shield Names and Symbols are registered trademarks of the Blue Cross and Blue Shield Association.

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or generic information.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. To comply with this law, CareFirst must collect information regarding an employee’s identity and employment eligibility and document that information on a document referred to as Form I-9, Employment Eligibility Verification, no later than three business days from when the employee begins work for pay. If you are hired, you will be required to provide certain information on the form necessary to establish your identity and eligibility to work in the United States and certain required supporting documents.

If you experience any technical difficulties during this process, please send an email detailing the specific problem you are having to ********************* and we will respond as soon as possible.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) If you believe that you have experienced discrimination, contact OFCCP at ************ (TTY ************) or ******************

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