Senior Citrix Operator

Blood Systems


Under minimal supervision, this position is responsible for operating, configuring, testing, troubleshooting, upgrading and implementing changes to a Citrix 7.6 or higher system environment including streaming applications that support mission critical regulated and non-regulated computer systems, as well as other high usage applications. Ensures computer system security and 24/7 availability and provides assistance and training to other administrators as needed.


  • Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.
  • Assures quality customer service to all customers.
  • Maintains good attendance and punctuality per the absence policy.v
  • Performs routine task to support the delivery of services.
  • Assists with training and provides guidance to peers, as appropriate.
  • Implements and administers XenApp and App-V applications.
  • Responsible for creating/managing Citrix XenApp Servers.
  • Executes project plans as needed.
  • Performs application implementations, upgrades, system testing, problem resolution, and performance monitoring.
  • Administers job and process scheduling for Citrix environment.
  • Develops documentation of implementation and utilization of Citrix environment.
  • Performs load testing and performance tuning as needed.
  • Responsible for improvement projects affecting the Citrix infrastructure.
  • Works with data center group to monitor hardware utilization.
  • Responsible for creating, maintaining/managing and deployment of OS Images.
  • Evaluates and solves complex user requests related to applications on the servers, escalating more difficult requests to the appropriate staff.
  • Remains abreast of changes and developments in the industry. Establishes and maintains a network of professional relationships both inside and outside the corporation.
  • Complies with change control process through project completion.
  • Performs all other duties, at the discretion of management, as assigned.



  • Bachelor’s degree or equivalent combination of education and experience required.
  • Knowledge of Citrix products required.
  • Knowledge of Microsoft App-V required.
  • Knowledge of server and desktop operating system required.
  • Knowledge of virtualization technologies required.
  • Knowledge of networking technologies preferred.
  • Knowledge of Thin and Zero client implementations preferred.

Licenses/ Certifications

CCA preferred.


  • Minimum of five years working experience in the implementation, administration and support of Citrix products in an enterprise environment primarily XenApp and App-V.
  • Minimum of five years working experience supporting and administrating MS Windows Servers and associated tools.
  • Expertise on Citrix products including Citrix Provisioning Server, AppSense, Director and EdgeSight.
  • Build and configure, including upgrades, of Citrix XenApp Servers.


  • Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
  • Must be able to maintain confidentiality.
  • Good communication and customer relation skills.
  • Must be self-motivated with good organizational skills.
  • Ability to organize workload and work under pressure.
  • Ability to work in a team environment.
  • Proficient in knowledge transfers to team members.
  • Good analytical and problem solving skills.
  • Ability to create detailed technical documents.
  • Advanced skills on Citrix XenApp, VDI, AppSense, App-V, Thin client.


Blood Systems Inc. is an equal opportunity employer.


Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail or call 1-844-220-2612 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

Please see the below information about applicant rights and our commitment to compliance:

All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company’s established guidelines.

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