SharePoint Administrator / NO Analyst III


Client Reference Code: 210184
Job Scope
The Network Operations Analyst III Supports the data and business analysis needs of Network Operations, specifically within our Video Operations organization.

Duties and Responsibilities

  • Create and maintain system documentation and Standard Operating Procedures
  • Perform day to day troubleshooting and maintenance of Microsoft SharePoint servers
  • Utilizes understanding of both business process and advanced technical capabilities of industry standard tools used to provide analytical insights
  • Provides business analysis and support for Network Operations: Generate complex ad hoc reports along with creation and presentation of high quality dashboards that provide operational visibility to the business unit(s)
  • Optimizes network performance through the application of statistical analysis using a diverse set of key data points
  • Performs special projects as needed and other duties as requested by supervisor

Basic Qualifications

  • Minimum of six (6) years of intermediate data query techniques and report building
  • Minimum of six (6) years of experience with Microsoft Office Suite including Excel and Access
  • Minimum of four (4) years of report building toolsets such as Crystal Reports, etc
  • Bachelor’s degree (BA/BS) from four-year college or university; or equivalent training, education, and experience

Additional Job Requirements

  • Experience with SharePoint Business Intelligence capabilities including PerformancePoint, SQL Server Reporting Services, SQL Server Analysis Services
  • Experience building reports and/or dashboards associated with data in supported systems
  • Experience working with Jira software for issue tracking purposes
  • Experience deploying new SharePoint features and pages based on customer requirements
  • Experience optimizing network performance through the application of statistical analysis using a diverse set of key data points
  • Experience working on multiple projects as a project team member, occasionally as a project leader.

Preferred Qualifications

  • Ideal candidate will have at least 5 years of SharePoint Administration experience
  • Telecommunications industry experience is preferred

Job Code : TWCENO340 Network Operations Analyst III Exempt


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