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Software Support Analyst

Fargo, ND Bell Bank

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

The Software Support Analyst is responsible for the implementation of software related projects including a strong emphasis of Software Engineering support. This includes developing and maintaining IT related processes and procedures that ensure software related applications run efficiently while satisfying Bell Bank security and compliance policies. This position will analyze and resolve computer related software questions and/or end user issues. The Software Support Analyst will act as an infrastructure support liaison between Software Engineering and other inter-dependent internal IT teams as well as external vendors. This position will also maintain relationships with vendors as needed.

A B.A. in in computer science or business and/or equivalent experience is required. A minimum of 3 to 5 years of information technology and/or bank operations experience or a combination of such experience is also required. Candidates must have knowledge and/or experience in database concepts, automated business applications, application development tools, languages, methodologies and understanding of host system connectivity.  The successful candidate will have strong communication, organizational, and problem solving skills as well as experience with proven ability to efficiently lead process review and manage projects.

Candidates must have the ability to work with minimal supervision and also work flexible hours to meet the support needs of Software Engineering, which may include nights and weekends.

Bell Bank provides an excellent benefits package.

Bell Bank Equal Opportunity Employer.

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