Sr. Cyber Security Administrator


Client Reference Code: 205316
Charter Communications is America’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter’s business strategy and it’s the philosophy that guides our 90,000 employees.

Provides Tier III/IV support to the IT Security Incident Response team. You will be responding to a broad range of advanced threats, including malware infections, hacking attempts and other IOC’s that could result in potential security incidents or data breach.


  • Handling incidents that impact the ability of Customer Operations to assist customers
  • Handling FireEye HX endpoint protection across employee workstations and network server events
  • Discovering and Investigating security incidents
  • Training and Mentoring the Tier I/II level SSOC responders​​​​​

Skills/Abilities and Knowledge

  • Ability to analyze system logs, triage and correlate malicious threat activity using various sources of data input in a Tier III support level
  • Trained in malicious event detection, containment, and remediation processes in an Enterprise IT environment
  • Track and disposition ongoing security events utilizing SIEM platform
  • Skilled in following documented Security Department Incident Response Plan best practices
  • Awareness of PCI Compliance principles as they relate to incident response handling
  • Threat hunting experience, malware reverse engineering capability a plus
  • Experience with network troubleshooting and analysis tools including
  • CompTIA Security+, CCNA Security
  • 2 or 4 year degree in Information Technology, Network/Systems/Security Administration, Computer Science or related technical field
  • Or equivalent experience of education and related experience/training
  • 3+ years of experience in network and/or security administration
  • Shift work
  • 24/7 availability, via an on-call rotation schedule and potential on-site presence required during an ongoing incident.
  • Ability to read, write, speak and communicate effectively in English
  • Familiar with current IT cybersecurity issues
  • IT or Security Alert Response and definition of response metrics


  • CISSP Certified
  • Knowledge and experience with NIST 800-53

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience
7 to 9 years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, and database design and administration across a large (Fortune 500-level) enterprise
3 to 4 years of experience with information security
IT administration experience in Incident Response
IT project management experience
eDiscovery and management experience required for some positions

Office environment

EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.

Job Code : TWCISE360 Sr Security Administrator IT Exempt


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