Client Reference Code: 205451
The Sup, HFC Design leads teams of OSP Designers responsible for administering company-wide HFC standards in areas such as OSP – Coax and PON design, monitoring, splicing documentation, distortion calculations, policy development, and process documentation. Assists with departmental OPEX and Capital reporting. Coordinates the development and implementation of policies, procedures, practices and performance measurements that promote an environment of goals and measures effectiveness.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.
Assist the design activities with accountability, focused on company goals and the customer experience.
Adhere to industry specific local, state and federal regulations, as applicable.
Monitor and assist with the day-to-day business activities, ensuring design allocations and commitments are maintained and tracked for measureable performance metrics.
Develop an effective front line team to drive a high performance culture and environment.
Know, understand and follow company policy.
Assist with coordinating and ensuring proper technical training is identified and administered.
Cultivate teamwork and mentorship, internal and external to the Design Engineering team, to encourage solution sharing and knowledge transfer.
Respond to internal and external customer questions and concerns.
Serve as technical liaison for construction and technical operations group.
Responsible for clear and consistent communication.
All other duties as assigned.
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Advanced knowledge of HFC Design and drafting techniques and principles on a differing electronic media – Bentley or AutoCAD
Spatial/GIS ability in applications such as MapInfo, ArcGIS, and Google Earth
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to influence people with purpose, direction and motivation to accomplish goals
Ability to work in fast-paced environment handling multiple responsibilities while successfully meeting goals and deadlines within budget
Working knowledge of city and map reading
Good verbal, written and interpersonal communications
Ability to effectively present and explain technical solutions to management and team
Ability to maintain and develop individual contributors within the team
Ability to work independently
Ability to prioritize and organize effectively
Ability to maintain confidentiality
Computer skills including Microsoft Word, Excel, Power Point, Access, Visio and Project applications programs
Ability to supervise and motivate others
Must have a valid driver’s license with a good driving record
High School Diploma or equivalent education and experience
College course work or specialized training in drafting (AutoCAD, Cad Design) preferred
Related Work Experience Number of Years
Relevant leadership experience1+
Relevant work experience4+
Travel up to 15% of the time or more may be required
Must be able to work a flexible schedule
Office and field environments
Job Code : TWCEDS400 Sup, HFC Design Exempt
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