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systems engineer

Location: San Francisco, CA- United States

Job ID: 17WD26091

Position Overview

Autodesk’s Cloud Infrastructure organization is seeking a highly motivated, Senior Business Systems Engineer (ServiceNow). The ideal candidate will possess experience with web technologies such as Java, Javascript or Python to build software applications on various platforms. Experience with cloud environments, such as AWS implementations.


  • Design/re-design processes that increase internal customer efficiency while maintaining compliance standards
  • Develop software/configure ServiceNow, integrate other infrastructure systems supporting designed business processes
  • Collaborate with other teams in Cloud Infrastructure and beyond to develop scalable, automated processes & solutions
  • Author internal documentation to educate internal customers on new/updated processes and record design patterns used
  • Author user stories decomposing solutions designed into discrete deliverables and update status throughout the development lifecycle
  • Perform data collection, analysis, and interpretation to identify process or system gaps for system automation
  • Participate in Business Systems Engineering scrum team, including attending daily stand-ups, bi-weekly sprint planning, bi-weekly demos, and backlog grooming sessions

Minimum Qualifications

  • BS Degree or higher in Information Technology, or Engineering or equivalent professional experience
  • 5 years as software engineer in web technologies using Java, JavaScript or Python
  • Expertise in at two of these languages: Java, Python, JavaScript
  • Experience with frameworks Angular and HTML 5
  • 5 year software engineering experience building applications on platforms such as: Salesforce, ServiceNow, Google Apps, Heroku
  • 5 years Software Development experience with building and calling Web services on Windows (IIS) and Linux (Apache, Tomcat) systems for critical, highly available applications
  • 5 years experience with system configuration and integration for web operations
  • Experience with ITIL processes and ITSM tool platforms
  • In-depth knowledge of Linux operating systems and RDBMS systems
  • Ability to participate in 7/24 on-call rotation to respond to and resolve critical application issues
  • Good organizational skills and the ability the track and prioritize several projects
  • Expertise using source code repositories (Git) and CD/CI tools (Jenkins)
  • Excellent problem solving skills, along with the ability to work independently, as well as part of a cross-functional global team
  • Experience with cloud environments, such as AWS implementations

Preferred Qualifications

  • Windows and Linux system administration certifications
  • Agile/Scrum Certification
  • ITIL Certification
  • Basic knowledge of networking and security concepts
  • Security certifications

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