Systems Engineer III – Splunk Engineer


Client Reference Code: 210948
Job Scope

The Systems Engineer III – Splunk Engineer is responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. This role is also responsible for Application Administration of OSS applications supporting all Charter Divisions.

Duties and Responsibilities

  • Responsibilities include: designing, deploying, managing, and ensuring stability of the application and platform ecosystem and related back office infrastructure and data centers to provide network security, high availability, fault tolerance, and scalability to effectively and efficiently support mission critical business systems.
  • Troubleshoots and resolves major APO and system issues
  • Assists and leads efforts for design, redesign, and operational efficiencies as business objective and strategies evolve
  • Mentors and trains other Engineering personnel in key elements of networking systems and provide technical presentations to instruct co-workers and other production services support individuals

Basic Qualifications

  • Bachelor’s degree (BA/BS) from four-year college or university; or equivalent training, education, and experience
  • Minimum of 3 years of Systems Engineering experience
  • Minimum of 3 years of experience working with Splunk systems

Additional Job Requirements

  • Experience working with the following technologies: Linux, RedHat, PERL, SQL, IP networking protocols, Chef, Puppet
  • Experience with one or more of the following applications: IBM Tivoli Netcool, CA Spectrum and Performance Center, HPNA, Splunk, Solarwinds, SevOne
  • Provide end to end network management and support
  • Development and Documentation of standards, process and procedures
  • Configure and administer access control to the NMS applications
  • Customize NMS applications in response to user requests
  • Undertaking routine maintenance of NMS systems, including system patching/upgrades and compliance management
  • Working closely with other teams and collaborating with other team members
  • Planning and implementing future developments
  • Provide 3rd level support and problem resolution

Preferred Qualifications

  • Experience working within Telecommunications industry
  • Certification in NMS applications
  • Scrum certified

Job Code : TWCISY350 Systems Engineer III Exempt


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