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Technical Support Analyst

Technical Support Analyst : 18-03150
Ref No.: 18-03150

Location: Highlands Ranch, Colorado
Akraya is looking for a
Technical Support Analyst for one of our clients. If the job description below is a fit, please apply directly or call
Varun Bansal at **************.
If this position is not quite what you’re looking for, visit ********** and submit a copy of your resume. Our recruiters will get to work finding you a job that is a better match at one of our many clients.

Primary Skills: Technical Support, Installing, Configuring, Data Centers, DCIM, NLYTE, MS Office Suite, Putty
Duration: 12+ Months

Location: Highlands Ranch, CO
Contract Type: W2 Only

Responsibilities:
(0-3 Year’s Experience)The Hardware Technical Systems Analyst’s core responsibilities include planning, installation, relocation, and de-installation of Mainframe hardware, Open Systems hardware, Storage Arrays and cabling infrastructure.
Work with the Hardware Engineering and Project Management teams to assist with hardware installs, re configurations and de-installations of Mainframe hardware, Open Systems hardware, Storage Arrays and other peripherals in critical 7/24 Data Center environments.
Manage vendors providing hardware support of Mainframe, Open Systems and SAN storage hardware.
Provide 7/24 support for problem diagnosis of Mainframe, Open Systems and SAN Storage Hardware and Cabling Infrastructure..
Utilize problem and change management ticketing system (Ask Now) to insure all changes and problems are accurately tracked and resolved.
Assist in utilizing configuration documentation to diagnose and resolve problems.
Provide updates of the physical layout of equipment and cabling infrastructure utilizing Data Center Information Management (DCIM) tool (Nlyte).
Perform moves, adds and changes of hardware and cabling infrastructure in the Data Center environment.
Occasional work at night.
Please Directly with Your Updated Resume or Call Varun at **************

About Akraya
Akraya, Inc. is an award-winning staffing firm that works with many of the leading, technology-based companies around the world. We have been ranked as one of the Best Staffing Firms to Temp for by Staffing Industry Analysts on multiple occasions and are a preferred staffing vendor within numerous staffing programs. Please visit ********** to search through all of our current openings or to submit your resume to our recruiting team.

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