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Technical Writer

Des Moines, IA Management Consulting International

Technical Writer
*De Moines, IA*
Research, analyze, and understand related legislation for Workforce Innovation and Opportunity Act (WIOA), regulatory related information, and the ability to deliver policy and standard operating procedure documentation that is accurate and complete.
*Only Direct US Citizens or Green Card Holders. No 3rd parties*
*Must be eligible for hire without any sponsorship*
*No F1, H1, or other temporary visas will be considered. NO EXCEPTIONS*
*No Relocation Offered! Local candidates strongly preferred. Must work onsite 100% of the time for duration of contract*
*Possible phone interviews for out of state candidataes. ONLY personal interviews will be conducted for instate candidates, NO Skype or Phone*
Experience in governmental and policy writing experience (Required – 3 Years)
Project management skills to coordinate information gathering for documentation (Required – 3 Years)
Experience implementing new documentation (Required – 3 Years)
Experience interpreting and documenting business processes (Required – 3 Years)
Experience controlling, documenting and communicating changes pertaining to documentation (Required – 3 Years)
Facilitation skills, including ability to facilitate decision-making & influence agreements w/ diverse, differing, and/or conflicting perspectives (Highly desired)
Content Management Systems experience (Highly desired)
Knowledge and understanding of process flow or procedure writing (Highly desired)
¢ Responsible for complex documentation of policy and standard operating procedures.
¢ Use advanced best practice writing knowledge to write and maintain new/revised policy and standard operational procedures.  Knowledge includes adhering to writing standards and the ability to convert and organize narrative text into succinct process and procedures.
¢ Use advanced best practices for guiding principles for creating, formatting, standardizing policies for WIOA. 
¢ Assess internal processes and make recommendations to streamline procedures to reduce risk.
¢ Conduct complex problem and audience analysis, work with Subject Matter Experts to gather information, design, and write documentation.
¢ Research, analyze and collaborate with other WIOA compliant states to leverage their current policies. 
¢ Manage review process including prioritizing, resolving discrepancies by analyzing, negotiating, and escalating as appropriate to finalize written policies.
¢ Collaborates with project managers to define policy goals and standard operating procedures, design the appropriate change focused communications and identify the learning business process model and timing for implementations.
¢ Understand complexity and impact to core partners, departments, one stops, workforce and customers. 
¢ Ensure documentation is in compliance with State of Iowa standards, established guidelines, and easily understood by the end-user.
¢ Participate in project meetings to obtain a comprehensive understanding of the program deliverables; represent department and ensure deadlines are met for all deliverables.
¢ Provide mentoring and training to less experienced staff.

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