San Francisco Office of the Assessor-Recorder

Information Technology Director

1070 IS Project Director

Salary:  $127,946.00 - $160,940.00/year

Apply today as this announcement may close at any time, but not before January 5, 2019.

POSITION DESCRIPTION

The Office of the Assessor-Recorder is looking for an Information Technology Director to lead our Infrastructure and Applications team. The IT Director will oversee all IT related functions for Assessor-Recorder staff, including working with the Property Assessment Taxation System Project team to ensure successful roll out of the Assessor-Recorder's new infrastructure and overseeing the Assessor-Recorder’s new Recorder System implementation.

Essential tasks for the position include, but are not limited to:

1. Lead efforts to ensure the Assessor-Recorder’s IT systems are operational, resilient and secure. Implement IT systems redundancy and backup operations plan. Plan for and document IT protocols for continuity of operations and data/system recovery. Lead IT team in providing ongoing website support and ensure the web portal is operational and secure.

2. Manage the Assessor-Recorder Helpdesk and Equipment roll out. Ensure Assessor-Recorder staff have standardized and well maintained equipment. Triage help desk tickets ensuring Assessor-Recorder staff receive high quality customer service.

3. Standardize and streamline IT operations. Consolidate and standardize services, minimize redundant applications and reduce hardware that is no longer a necessity. Lead IT staff in the deployment of new PCs, applications, and replacement of the network attached storage device. Resolve IP address limitations to ensure network connectivity.

4. Manage complex and critical projects to modernize the Office of the Assessor-Recorder. Lead IT staff and support project manager/s in key modernization projects such as the Property Assessment Taxation system project. Oversee Recorder System implementation and enhancements to the department’s Document Management System.

5. Recruit/mentor IT staff to build cohesive IT team. Lead IT Division in technical support, programming and documentation. Establish a framework within ASR’s IT division to ensure high-quality customer service. Work with IT staff to identify, triage and propose solutions to day-to-day issues. Ensure IT staff document IT processes.

6. Manage IT vendor contracts and enhancements projects for Recorder and Assessor systems. Working with Operations, manage IT components of vendor contracts to meet needs of Operations Divisions.

7. Recommend annual IT budget investments and monitor annual IT budget. Working with Finance Manager, support the forecasting, planning and prioritizing of the office’s IT needs.

OUR ORGANIZATION

The Office of the Assessor-Recorder is responsible for carrying out property tax-related functions governed by the State Constitution and State and local laws. Our core responsibilities include locating all taxable property in the City and County of San Francisco, identifying ownership, establishing a taxable value, and applying all legal exemptions. Property broadly includes both real property and personal property owned by businesses. The Office of the Assessor-Recorder is also responsible for recording documents and maintaining those public records. Over 400 different types of documents are recorded  annually,  including  deeds  of  trust,  reconveyances,  liens,  and  public  marriage licenses. The Office is also responsible for collecting any transfer tax due upon a change in property ownership. The Office of the Assessor-Recorder strives to conduct our work with the core principles of professionalism and integrity.

MINIMUM QUALIFICATIONS

The Office of the Assessor-Recorder will be evaluating whether qualified candidates have the following minimum qualifications prior to a job offer.

Education:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience:

Seven (7) years of experience in system administration, information systems development, maintenance and support, or information technology project management, including two (2) years of supervisory experience

Substitution:

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

Equal Employment Opportunity