Business Analyst

Mumbai Maharashtra Johnson Controls International

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.

We are a Great Place To Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

What we offer:

  • Competitive salary

  • Paid vacation/holidays/sick time

  • On the job/cross training opportunities

  • Encouraging and collaborative team environment

  • Dedication to safety through our Zero Harm policy

What you will do

  • Individual should be passionate about creating solutions and achieving results

  • Work with the Product Managers and Program Managers to break the roadmap into project plans with milestones helping organize ideas into actionable product backlogs

  • Proficiency in gathering project requirements and translating them into sound systemic specifications/design

How you will do it

  • Own key aspects of the roadmap and ensure alignment across teams, and business units

  • Facilitate concept and feature modeling through prototyping, wireframes, and other test-driven methods

  • Distill customer business problems into user stories that are consumable within a sprint by an Agile team via an electronic Agile management tool

  • User Story / Use Case Creation – Working from the features and needs defined by the project vision, identifies User Stories, Task, and Use Cases that describe the scope of the project

  • Product Design – Formulates the software specifications that implement the behaviors described by the Project features and User Stories

  • Features and Requirements Traceability – From project vision through product delivery, facilitates and maintains requirements traceability

  • Requirements Verification and Validation – From the baselined requirements create business level user acceptance criteria for each feature

  • Represent the voice of the customer and communicate customer value found in user stories to the Agile team in a manner that sparks innovative thought

  • Conduct customer focus groups and evaluation meetings to ensure that the team is tracking toward desired customer outcomes

  • Determine fulfillment of acceptance criteria and offer advice to the Product Owner regarding acceptance of stories

  • Drive required Agile development practices, identify improvement opportunities, and help execute changes

What we look for

  • Five or more years of experience in analytics and systems development

  • High proficiency with SQL and database management

  • Proven analytical abilities

  • Experience in generating process documentation and reports

  • Excellent communication skills, with an ability to translate data into actionable insights

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in information technology or computer science

  • Strong working knowledge of relevant Microsoft applications, including Visio

  • Proven ability to manage projects and user testing

  • Extensive experience with data visualization

  • High proficiency in technical writing

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit  

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