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Business Analyst

Englewood, Colorado Western Union

Western Union is changing. Yes, we’re the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 agent locations bringing immense distribution and convenience to our consumers. But we are much more than that. We are a leader in billing and payment processing serving many vertical markets. That means aggressively pursuing biller prospects to provide both electronic billing and payment and walk-in payment services. So if you’re looking for a leading company on the move – and truly one of the most diverse work environments on the planet – then Western Union could be for you.

Right now, we are seeking a Business Analyst located in Englewood, CO.

The Business Analyst works closely with business and technical stakeholders and is responsible for identification and assessment of business goals and needs, requirement analysis, delivery and support of business solutions. The incumbent will engage with business groups throughout the organization in order to gather detailed business requirements. The successful candidate must possess strong written and oral communication skills, and have the ability to work both independently or as part of a team. Ability to work in a fast-paced development environment under tight resource and schedule restrictions preferred. Demonstrated critical-thinking, problem-solving, and goal-setting skills are required.


– Elicit and document requirements from business stakeholders across the organization
– Facilitate requirement and design discussions between non-technical stakeholders and the software development team.
– Collaborate with Product Managers and Business Stakeholders to understand user goals and needs.
– Write technical requirements for development (agile / Scrum).
– Collect business feedback on in flight project design
– Work closely with the Product Manager and Project Manager to plan releases and manage scope.
– Trouble shoot production issues relating to software behavior
– Balance requirements of various business departments in the organization
– Uncover complexity in stakeholder requests.
– Analyze business workflow and suggest improvements.


– A degree in IT, science or a related discipline or possess an equivalent combination of education and work experience
– 1 or more years BA experience
– Demonstrated critical-thinking, problem-solving, and goal-setting skills
– Ability to build relationships up to the director level within the organization
– Strong oral and written communication skills
– Basic negotiation skills
– Knowledge of Business Analysis tools and techniques to elicit and communicate requirements
– Ability to interact with technical, business and operational experts to establish and meet common goals

What it’s like here:

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference. on a global stage. Sound like you? !

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

The company will provide accommodation to applicants, including applicants with disabilities, during the recruitment process, in accordance with applicable laws.


Apply on Company Website

Job ID: US*3280_14469

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Western Union

We are a leader in global payment services. From small businesses and global corporations, to families near and far away, to NGOs in the most remote communities on Earth, Western Union helps people and businesses move money – to help grow economies and realize a better world. In 2015, we moved over $150 billion dollars for our consumer and business clients. We continue to innovate, developing new ways to send money through digital, mobile, and retail channels, with an array of convenient pay-out options to meet business and consumer needs. Contact Info

– Englewood, CO

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