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Business Analyst

Edmond, Oklahoma Heartland Payment Systems

Summary:Heartland Payment Systems is looking for a Business Analyst to join their team! This role will report to the Lead Business Analyst. The Business Analyst will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Job Details:

Primary Duties and Responsibilities:

Has the ability to identify business needs and determine solutions to business problems.

Coordinates meetings with business users for requirements validation, scope definition, and release timeline for features and projects.

Reviews, analyzes, and evaluates business systems and user needs.

Writes detailed description of user needs, program functions, and steps required to develop or modify payroll applications.

Publishes, reviews and gets approval on user stories, requirement documents and release notes.

Helps with user testing to confirm issues/bugs/results of specific features with development team to expedite fixes/releases.

Coordinates UAT activities with internal and external users.

Assists the production support and development teams during application releases. Create and broadcast release notes to stakeholders.

Coordinates with the training department as needed to help with user training of new features/functionality.

Works with production support, and on-call support team as needed to ensure applications are running smoothly.

Works with peers and leaders within the IT team to implement improvements in project planning and execution.

Participates in all sprint ceremonies and documents and communicates action items.

Additional responsibilities may be assigned as needed

This position will report to the Lead Business Analyst

Qualifications and Skills:

Strong organizational skills a must.

Ability to speak, listen and write in a clear, thorough manner using appropriate and effective communication skills

Understanding of contemporary requirements elicitation, analysis, specification, validation, and management practices, and the ability to apply them in the context of a given project required.

An understanding of how to practice requirements engineering according to the specific software development life cycle approach practiced in a given environment required.

An understanding of project management concepts and how business processes and information systems are developed required.

Payroll business or application domain knowledge is a plus.

Education / Experience:

3-5 years of experience in Systems Analysis, Information Management, or a related area of specialization required.

1-2 years writing User Stories under the agile methodology required.

Experience with tools such as Rally or VSTS (TFS), Word and Visio required.

Bachelor’s degree preferred.

We are an EOE F/M/D/V.

Global Payments, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color creed, religion, sex, national origin, age, citizenship, disability, veteran status or any other protected status. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

on Company Website

Job ID: R5676

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Heartland Payment Systems

We began in 1997 with a modest plan: to provide fair, honest and fully disclosed payment solutions to help businesses prosper. Never veering from our roots or our convictions, that plan has taken us and our clients to places most businesses could only dream of. Contact Info

– Edmond, OK

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