Provides complex analysis of business systems and user needs, ensuring alignment of the business technology strategy. Leads system set-up, technical designs, and test planning for aligned business needs. Tests and maintains systems and applications.

Responsibilities:

• Analyzes business and user needs and documents requirements. Develops moderately complex information systems and advises on the business implications of the application of technology to the current business environment.
• Translates client’s requirements and business needs and writes functional documentation and system and software requirements. Participates in technical designs and test planning. Formulates and defines the systems scope and objectives, based on user needs and business processes.
• Directs business process improvement projects for internal business groups, aiming to improve business results. Leads the design and testing of new or enhanced applications.
• Leads the implementation of systems and software. Identifies and documents all system constraints, implications, and consequences of various proposed system changes. Provides recommendations for addressing and resolving business issues.
• Performs user support processes and activities for the implementation of new or existing applications. Leads the collection, documentation, and maintenance of functional requirements and modeling.
• Guides and advises less experienced crew.
• Participates in special projects and performs other duties as assigned.

Qualifications:

• Five years related work experience, with two years of technical writing or business technology experience.
• Undergraduate degree or equivalent combination of training and experience. Degree in Computer Science preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don’t just have a mission—we’re on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients’ lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Our commitment to diversity, equity, and inclusion

Vanguard’s commitment to diversity, equity, and inclusion (DEI) is central to our ability to deliver on our mission. We aspire to create a work environment that is inclusive, equitable, and diverse—one that enables our employees, whom we call crew, to thrive and bring their best selves to work every day on behalf of our clients.

Cultivating DEI lifts our entire organization, and everyone shares accountability for our progress—from our senior leaders who lay the foundation and set the example for inclusive behaviors to crew who are growing in their personal DEI learning experiences.

Together, we’re on a mission. We are fueled by the value of diverse voices and connected through friendships and a culture of care—for our clients, our communities, and each other.    

Vanguard’s DEI journey has no finish line. Our commitment is enduring, and we remain focused on the path ahead. To learn more about Vanguard goals and progress toward DEI, download our Diversity, Equity, and Inclusion Report.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.