Looking for a rewarding and challenging career with a dynamic, growing organization? Phacil is your answer. We have an immediate need for a Business System Analyst to support an important government customer in Huntsville, AL.
Clearance Level (Required to Start): Secret
Daily Job Responsibilities:
Responsible for handling needs assessments and cost/benefit analysis to align technology business strategies.
Receive business and information technology needs from customers, and convert the requirements into recommended courses of action to present to Government review board for decision.
Work directly with government customers, requiring strong verbal and written communication skills.
Collect and analyze data to report metrics using Microsoft Excel (charts, PivotTables, etc).
Perform portfolio management tasks to prepare for the Defense Business Council (DBC) annual review of Defense Business Systems (DBS).
Strong communication skills.
Ability to analyze business and IT requirements to determine courses of action.
Experience with communicating with Government personnel to document requirements and status.
Customer Relationship Management
Business process improvement
Experience operating within an ITIL environment
Army Portfolio Management experience
Experience working with Army agencies
Have engaged with Army Portfolio Management Solution (APMS) and Information Technology Approval System (ITAS)
Knowledge of business process workflow notation and using MS Visio to visually display process flows
Comfortable presenting information to Government decision makers
Ability to research IT (hardware, software, services) solutions
Lean and Six Sigma skills
Motivator for change
Degree & Years of Experience: 3-5 years’ CRM experience, 1-2 years requirements analysis in support of an IT project/program
Certification Requirements: Ability to obtain ITIL V.3 within 6 months of hire
Travel Requirement: None at this time but could be no more than 15%
Work is performed on government site. Employees will work in close proximity with Government personnel. Core work hours are 0800 to 1700 Monday through Friday except holidays. Support will be provided outside of core hours during the following times: 1) in support of Fiscal Year-End processing, usually the last two weeks of Sep. 2) During no more than four scheduled user tests per year; 3) in support of quarterly implementation of new code releases; 4) when required to resolve problems resulting in software application.
Phacil, started in 2001, is an award winning, ISO 9001, ISO/IEC 20000-1, ISO 27001 and CMMI Maturity Level 3 certified Government Contractor. The Company provides services across a broad range of information technology disciplines including: Software Development & Integration, Operations & Maintenance, Network Engineering, Data Center Operations, Cyber Security, Information Assurance, Geographic Information Systems, Technical Consulting, and Business Operations. Phacil has received a number of recognitions, including rankings on Washington Business Journal’s Top Government Technology Contractors, CRN Solution Provider 500, and Software Magazine Software 500.
Our vision is to bring best practices from the commercial sector to the Federal Government. Phacil is a very different kind of Company compared to the traditional Federal Government Contractor and our results spring from a culture that values a tremendous work ethic, strong employee development, and exceptional customer service.
All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, protected veteran status, or disability status
Job ID: 5164
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Phacil is different in the fundamental way we run the business and manage the delivery of our services. We attribute the company’s steady growth and success to our constant focus on the basics: recruit the best peopleand treat them with utmost dignity and respect, provide superior customer support, and deliver solutions that ensure their mission success. Phacilians are perfectionists. We have a tremendous work ethic, integrity, and serious dedication to our profession. In fact, one customer described that dedication as ‘ferocious execution.’ We take pride in working with customers to increase efficiency and streamline business processes by helping them to reap the benefits of new technologies and industry best practices. Contact Info
– 4505 Martin Road Southwest
Huntsville, AL 35808
– Phone: ************
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