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Business Systems Analyst (API)

Pittsburgh PA CGI Group, Inc.

Business Systems Analyst (API)

Position Description
Love technology? We do too.

We're growing rapidly and are looking for Business Systems Analysts with expertise in APIs to work closely with one or more Agile Software Development teams. The projects are fast paced, use new and innovative technologies/methodologies to build new products or for new initiatives.
We're a close-knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers.
Growth at CGI is driven by your goals, so if you're looking for an inclusive place where you're empowered to chart your own path, then we'd love to meet you.

Future duties and responsibilities

Required qualifications to be successful in this role

Your future duties and responsibilities
Analyzes, defines and documents detailed REST API requirements through user interviews, facilitated workshops and subject matter expert engagement. Develops a clear understanding of the core accountabilities within the process and Data. Ensures the focus of activity is concentrated on the highest priority needs of the business.
• Gather requirements translate them to User stories, create swaggers and articulate to the rest of the team
• Expertise working on Mainframe application performing reverse engineering.
• Participates in the development of future business processes and organizational structures needed to support new products and/or services. Documents future processes to determine how to proactively improve current business for the development of future procedures and models. Examines processes holistically to understand the impact of changes to people, strategy, systems and general business operations.
• Develops continuous improvement processes and strategies for current business procedures and systems. Collaborates with key stakeholders to Identify the challenges and opportunities to improve the business process and their impact.
• Delivers fact based findings and recommendations and escalates issues identified during review and analysis to stakeholders.
• Establishes a network of subject matter experts that provide the detail and context for existing processes, and/or stakeholders that may influence others to help support or drive improvements and to mitigate risks.
• Develops and maintains effective working relationships with supporting area management and staff.
• Generates and compiles reports, complete with recommended improvements to business processes and operational procedures. Builds the business case for a process or system change and provides detailed input into the change management and implementation.
• Develops and issues communications for business process changes.
• Escalates problems and mitigations to Manager.

Required qualifications to be successful in this role
Successful candidates will possess:
• Understanding of and experience with the banking industry
• Strong business analysis skills
• Experience working in agile framework
• REST API (Web services) and Microservices expertise is must
• Strong leadership and collaborative skills with willingness to take ownership and responsibility for multiple assignments
• Superior analytical and problem-solving and resolution skills, and ability to adapt quickly
• Self-motivation and strong time management and organizational skills
• Ability to tackle challenging work situations and to resolve conflicts in a positive manner
• Strong communications (verbal and written) skills and solid technical writing experience

Competencies Years of experience Proficiency level

Business Analysis




OPTIONAL: Desired qualifications/non-essential skills required
• Banking knowledge
• Communication


Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.


  • Business Analysis
  • Banking
  • SQL

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