8901 – Corp Office West Crk – 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238
CarMax, the way your career should be! BRIEF POSITION SUMMARY:
The Principal Engineer position is a key contributor in information technology infrastructure and shared services that include responsibilities in the following areas:
Data center and disaster recovery sites
Physical and virtual appliances, servers, wireless, local area / wide area networks (LAN/WAN) and telecommunications equipment
Automation development and life cycle management.
Network and automation troubleshooting
Project delivery and lifecycle.
The position is responsible for the review and development, implementation, maintenance, and support of all projects within the environment(s). The position will be responsible for ensuring that infrastructure development meets CarMax® quality expectations and requires an excellent team player, highly qualified to lead multiple large and complex projects and organize priorities and tasks.
It also requires top technical knowledge of infrastructure systems, networking, and related technologies / equipment.
The position is the driver of system performance, development standards, quality expectations, support, technical implementations, and all other aspects of the environment. The Principal Engineer should act as a consultant to leadership, other engineers and customers. It involves an extensive breadth of knowledge about the business processes supported by the team.
PRIMARY DUTIES AND RESPONSIBILITIES
Infrastructure Methodology and Support:
Works closely with Leadership to continuously evolve architecture of systems and roadmap strategies
Champion of the methodology by demonstrating ownership of all aspects of lifecycle management
Passionate support & ownership of all areas of the environment
Consistently mentor others in the production of all artifacts required of an engineer
Knowledge of current technologies and maintains an awareness for changes in technology and/or industry best practices
Proactively anticipates problems in service and equipment within the infrastructure / network and provides solutions
Development of complex infrastructure solutions
New infrastructure deployment and migrations
Effectively estimate time required for related technical efforts for projects of all sizes and ability to deliver multiple complex solutions
Evaluate platform performance; recommend and deliver improvements to increase productivity and reduce cost
Plan, coordinate and execute change management activities
Evaluates the ROI of and enhancements to the environment and effectively weighs the financial alternatives involved with various technical solutions and proposals
Assist in the budget process to identify the Total Cost of Ownership
Ability to perform 24×7 on-call support as required
Build, design, analyze and document simultaneous infrastructure projects and networks throughout the environment
Responsible for reviewing and mentoring the successful work of others in evaluating the business objectives, developing user requirements, and generating technical specifications for all projects within the environment
Ability to engage in critical support situations and effectively, efficiently, and quickly drive to a successful resolution
Proven experience leveraging existing networking technologies and elimination of redundancy in designs throughout the environment
Experience in leading and delivering multiple large and complex projects involving the definition, selection, and implementation of enterprise tools, technologies and processes
Establishes level of service standards and operating procedures for overall system availability and individual components
Knowledge of current and emerging industry technologies
Customer Interaction/Business Knowledge:
Consistent ability to keep business objectives in focus
Ability to understand and document business requirements as well as provide a proposal of the appropriate solution
Complete understanding of the business processes supported by the infrastructure environment
Ability to lead customer/project meeting(s) for highly complex projects
Cross functional liaison with other teams such as Marketing, Security, Customer Relations, Procurement and Loss Prevention
Able to influence the technical direction of others to successfully meet the business objectives of medium and large projects
Drives technical consensus within the team
Proven ability to mentor team members in best practices, procedures, and concepts
Ability to develop and deliver technical training and business understanding for engineers
Ability to drive through obstacles and time constraints to successfully deliver a project to completion
Demonstrated ability to deliver solutions through building consensus in both business and technical perspectives
Ability to drive efficient resolution for system outages as well as performance and functional shortcomings
Expertise in the following:Cloud Networking ( Azure )
Routing and Switching
Ability to lead large and complex projects independently and within a team
Ability to create highly detailed documentation
Strong knowledge with the following:Digital Voice
Large Data Center peripheral switches and routers
Layer 2 and Layer 3 switching
Load Balancer technologies
BGP, EIGRP, HSRP, SNMP
SSL VPN Technologies
Software Defined WAN and LAN
Transport Technology (Strong knowledge in the following);IP Networks/Voice over IP (VoIP)
Session Initiated Protocol (SIP)
Demonstrated project management ability leading multiple medium to large sized project teams
Advanced knowledge of infrastructure development concepts and techniques and the ability to communicate those concepts to all team members including patterns in the areas of security, scalability, usability and automation
Ability to create, review and analyze network designs and effectively communicate the rational behind the designs
Analyzes existing network and equipment and identifies opportunities for improvement.
Ability to interact with and direct the tasks of outside consultants in a professional manner while driving to successful project completion
Demonstrated ability to compare alternative approaches to meet objectives while assessing risk both quantitatively and qualitatively
Possess strong organizational and time management skills
Demonstrated flexibility while managing multiple priorities
Education and/or Experience:
Years of experience required
12+ years of Networking
4-year degree in IT related course of study or equivalent work-related experience
Remote Work: Work location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or Colorado
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion:
CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.
Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
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