IT Business Systems Analyst Senior

Austin, Texas City of Austin - Development Services Department

The Development Services Department (DSD) assists homeowners, business owners, and contractors when they build, demolish, remodel or perform any type of construction to ensure compliance with applicable city and building codes.

DSD is seeking a self-motivated individual to elicit IT requirements from business stakeholders, perform data analysis, and document process flows of the department’s case management system. This position will work with other business systems analysts on our IT Operations team, develop requirements to deliver to the IT development team, and collaborate with other partner departments on best practices and strategy of our enterprise case management system.

Working with the City of Austin provides a number of health and welfare benefits. Please click HERE for more information.

Employment Application: Only complete applications will be considered. Be sure your employment history on the application includes your past job titles, employment dates, and a detailed summary of your job duties, functions and responsibilities. Please take the time to ensure that the application is complete to represent your history and skills/abilities. Although there are posting dates listed, Development Services may close the posting any time after seven days from the initial advertisement. Once a position is closed, no additional applications or application changes will be accepted.

Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employer, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the application and a copy of your DD-214 if claiming veteran’s preference.

Assessment(s): Candidates selected for interview may undergo a skill/competency based assessment(s).

Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Pay Range: $37.14 – $47.35
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.;
Limited telework opportunities may exist.

Preferred Experience:
Experience with requirements elicitation on IT projects.
Experience documenting use cases and process flows.
Experience collecting and analyzing data.
Experience supporting enterprise software applications.
Experience with SQL.
Experience working on medium to large IT projects.
Proficiency in Microsoft Office Suite.
Ability to travel to more than one work location.


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