The Position
The City of Tigard is seeking a strategic, collaborative, and customer-focused Information Technology (IT) Director to lead innovative information technology systems, services, and strategies in support of the City’s operations. Reporting to the Assistant City Manager of Investment and Infrastructure, the IT Director is tasked with providing strategic and operational leadership to the Department of Information Technology and to the City as a whole, serving on the City’s Leadership Team, the Investment and Infrastructure Committee, and project-focused bodies as needed.

The IT Director leads a talented and dedicated team responsible for the City’s Enterprise Services, Application Support, and Network and Telecommunication Services. This position is responsible for the overall delivery and strategic direction of information technology and builds relationships to provide technology services to all departments, other public agencies, and members of the community. The IT Director is a change manager and champion of innovation. They develop and encourage a culture of innovation and continuous improvement that enables the organization to embrace new ideas and operational enhancements. The Director manages the development and administration of the Information Technology budget in support of the City’s strategic and tactical goals.

The Information Technology Director is a strategic thinker who will quickly understand the values of Tigard and easily sees the big picture and long-term vision for the City. A forward-thinking leader, the successful candidate brings their own set of diverse experiences that add value and perspective while promoting solutions that address the gaps between the City’s current and future IT needs. The ideal candidate is an active listener who proactively works to understand the needs of the City, brings forward new ideas, and collaborates to identify solutions.

The IT Director brings proven expertise in project management, process innovation, and methods and techniques in planning, developing, and implementing a broad range of information systems programs. The successful candidate has demonstrated success with budget preparation and administration and strategic and operational planning. With a public service mindset, the IT Director has a strong dedication to customer service. A genuine and authentic leader, the successful candidate is approachable and actively nurtures an open and welcoming environment that continues to advance the City’s diversity, equity, and inclusion initiatives.

Qualifications
At least seven (7) years of progressively responsible experience in the management and support of technology and information systems is required. Strong IT leadership and management skills essential, including IT strategic planning and budgeting, establishing effective IT governance structures for decision-making, IT project management, ability to effectively communicate technical issues to non-technical colleagues, and ability to manage and coach technical staff. Demonstrated competence in existing and emerging relevant technologies preferred. An interest in public service coupled with a broad and diverse background that includes the public sector is preferred.

A bachelor’s degree in computer science, information technology, management of information systems, business administration, or a closely related field or an equivalent combination of education and experience that enables success in the position.

Compensation and Benefits
The Information Technology Director contract is at the discretion of the City Manager, with an expected salary range of $124,111 to $162,275 and will depend on the qualifications of the successful candidate. The City of Tigard offers competitive employee benefits, and alternative and flexible work schedules, including a four-day, ten-hour work week with hybrid opportunities. Specific details can be viewed here.

How to Apply
Are you ready to play a critical role within a future-focused municipal agency? Can you see yourself being part of an ambitious team that values quality and works hard to achieve big goals? If so, the City of Tigard wants to hear from you!

Applications will be accepted electronically at jobs.crelate.com/portal/raftelis/. Applicants complete a brief online form and are prompted to provide a cover letter and resume. Open until filled with first review of applications on June 10, 2024.