Global Information Grid (GIG) Service Management-Operations (GSM-O), a program within the Defense and Intelligence Group of Leidos, has an opening for a Network Engineer in Tampa, FL supporting Defense Information Systems Agency – CENTCOM (DISA-CENT ). DISA acts as provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations.
The position will provide support to the Operational Engineering Division as a member of the Transport team. The primary role of Transport is to restore any network-impacting event affecting customer service. The team accomplishes this goal using a variety of resources, knowledge, and expertise to perform fault isolation, analysis, and troubleshooting across various Transport platforms including SONET Optical/Fiber Transport (ODXC/MSPP), Dense Wavelength Division Multiplexing (DWDM), Time Division Multiplexing (TDM), and cryptographic systems.
Network design and engineering
Perform network management system design, develop Methods of Procedure, analysis, testing and/or modifications of architecture in support of software/hardware technical refresh and upgrades approved by the Engineering Review Board.
Implement new network hardware (shelves, cards) on operational nodes
Deploy network changes – monitor for any impacts to customer traffic using provided expectations of traffic behavior, lessons learned, and customer reporting
Recommend to Government customer best practices for the operation and maintenance of the network
Assist in Ad-hoc engineering support, statistics/data gathering, modeling, creating/updating flowcharts and providing recommendations to determine the most efficient configuration of the network based on Engineering documents and experience.
Provide Engineering Incident Management escalation support
Engage with other Engineers (Transport, IP and Unified Capabilities), vendors, and customers to determine Root Cause Analysis
Update GTMS tickets with accurate documentation
Provide situational awareness reporting to customer and management
Provide accuracy in documenting the Mission Support Services (MSS) database to reflect the real time network
Support Authorized Service Interruption (ASI) Activities to collect site and device data to schedule maintenance windows, coordinating dispatch of technicians, and identifying availability of site personnel
Interact with Problem Coordinator and Government customer for troubleshooting and resolution of Problem Management candidate tickets
Interact with vendor Technical Assistance Center (TAC) personnel to gather needed data to create hardware replacement order
Typically requires Bachelor of Science (BS) degree and 2 – 4 years of prior relevant experience or Master’s Degree with less than 2 years of prior relevant experience.
DoD 8570 certification at IAT level II, Security+ CE or CCNA Security
Currently possess an active DoD Secret Security Clearance with eligibility for a Single Scope Background Investigation (SSBI)
Good technical knowledge of one or more equipment platforms: CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA, and other ancillary equipment.
Additional Desired Skills:
Become actively involved in daily operations when required to meet critical schedules or resolve incidents.
Actively participate in problem solving solutions for the team
Communicates with internal team members across multiple areas external to the organization (e.g., sub-contractors, vendors, etc.)
Help team achieve day-to-day objectives and goals
Able to assist other technical staff with tasks and assignments to achieve results
Pay Range $54,600.00 – $84,000.00 – $113,400.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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