Manages Athletics IT telephone support help desk and provide front-line hardware and software support and troubleshooting for Athletics computer systems. Provides on-site analysis, consultation and problem solving assistance. Provides support for mobile devices including Android, iOS and Blackberry operating systems. Assists Security Administrator maintain computer security by monitoring OS patching in System Center Configuration Manager (SCCM) and Casper. Provides training and manage hourly staff’s daily activities. Assists Athletics staff in setup and maintenance of their Central IU computer accounts.
REQUIRED: Associate degree in computer systems or closely related field and one year computer support or similar experience.
Combinations of related education and experience may be considered.
Working knowledge of Windows Operating Systems (7, 8, & 10), familiarity with OS X Operating Systems, computer hardware knowledge, familiarity with mobile devices including Android, iOS, and Blackberry, familiarity with MS Office 2007 and 2010, HTML familiarity.
Two years of experience in computer support or related field; Experience with video hardware and software; CompTIA A+ certification.
Working Conditions / Physical Demands
Job ID: 08628P
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Ranked as one of the Top 30 public universities by U.S. News & World Report, IU Bloomington is the flagship residential, research-intensive campus of Indiana University, with more than 8,000 faculty and staff serving around 46,000 students. Contact Info
– Bloomington, IN
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