IT Job Pro

Most Popular Tech Job site – Find Jobs || Post Jobs

Data Analyst

Nashville TN Gallagher

About Us:

Gallagher Re is one of the world's leading reinsurance advisory and broking firms. We bring together sophisticated analytics capabilities, risk transfer and transactional expertise to provide advice and counsel to our clients. We help our clients interpret the data to guide their decisions surrounding the management and financing of their risk portfolio.

Responsibilities: Specializes in providing in person assistance to employee end users through technical expertise for hardware issues, management, and upgrades. Maintains and troubleshoots a range of user problems including PC hardware/software/LAN and voice network. Diagnoses problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems. Acquires, installs, and upgrades PC components and software and planning for/responding to service outages and other problems. Trains users on use of new technology and software. A Supervisor of Support level employees. May include supervising offshore resources and/or contract resources. Responsibilities typically include:

  • Setting day-to-day operational objectives and KPIs for team.
  • Defining technical requirements
  • Managing quality issues
  • Handling routine problems, escalating when necessary
  • Ensuring IT Compliance policies and procedures are understood and followed.
  • Qualifications: Required:

  • Typically requires a University Degree and minimum 3 years of prior relevant experience, or equivalent experience.
  • Preferred:

  • Communication and stakeholder management skills
  • Data analysis
  • Problem solving
  • Statistical analysis
  • Basic programming knowledge
  • Data preparation/cleaning
  • Data visualization and presentation
  • Additional Information:

    Click Here to review our U.S. Eligibility Requirements


    We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

    To apply for this job please visit