Our client is seeking a Desktop Support Analyst to join their team. The Desktop Support Analyst is responsible for providing 2nd and 3rd level technical support for the end users regarding issues with hardware and software for desktop and laptop computers, network connectivity from home and office, all types of printers, corporate email, and a multitude of software applications, including but not limited to, all Microsoft Office products.
Desktop Support Analyst
Pay $28-$32 ph
Duration 6 months
Location Charlotte NC, 28277
Job Duties: Provide senior-level day to day support for the end users in regards to their hardware and software needs and applications; assist the end user in a timely resolution of any issues they may have regarding software and or hardware problems; document and record procedures for new hardware and software; configure, deploy and support Blackberry's, Windows Mobile Devices, Android, and iPhones for all users; work with Configuration Management systems servers such as SCCM & Altiris; maintain Universal Computer image and Software Packages; monitor and report on Software/Hardware compliance; and administer software updates and patch management for desktop environment.
Job Qualifications: In-depth knowledge interacting with a variety of hardware and software platforms, including Microsoft Windows operating system, device drivers, and associated peripherals; in-depth knowledge of the Microsoft Office suite of applications, Word, Excel, PowerPoint, Outlook; ability to configure and troubleshoot email clients such as Microsoft Outlook; and in-depth knowledge of Active Directory administration.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year – all confirming our position as the brand of choice for in-demand talent.
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