Our client, a leader in technology solutions, is seeking a Desktop Support Technician to join their team. As a Desktop Support Technician, you will be part of the End User Services supporting various teams. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to problem-solving which will align successfully in the organization.

Job Title: Desktop Support Technician

Location: Longmont, CO

Pay Range: $36 per hour

Shift: 8:00am – 5:00pm M-F
 

What’s the Job?

• Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, and mobile devices.
• Research, maintain, install, and troubleshoot all aspects of laptop and desktop hardware and associated software.
• Provide excellent customer service while interfacing directly with users to resolve technical issues.
• Manage the overall ticket queue in ServiceNow, ensuring timely resolution according to established SLAs.
• Support conference room technology and ensure compliance with computer updates and security protocols.

What’s Needed?

• Minimum of 5 years of experience in a Desktop Support Engineer role.
• Proficiency in supporting Windows 10, Windows 11, and Mac OS, including mobile platforms.
• Experience with Active Directory and maintaining password security and data integrity.
• Strong troubleshooting skills for hardware and software issues.
• Excellent oral and written communication skills.

What’s in it for me?

• Work in a dynamic environment with a supportive team.
• Opportunity to enhance your technical skills and knowledge.
• Engage in community service and employee resource groups.
• Access to on-site cafeteria and recreational activities.
• Be part of a company that values health and safety protocols.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.