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DevOps Engineer

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team.

Responsibilities: Specializes in providing in person assistance to employee end users through technical expertise for hardware issues, management, and upgrades. Maintains and troubleshoots a range of user problems including PC hardware/software/LAN and voice network. Diagnoses problem source through discussions with users and coordinating with internal organization support and operations groups and/or with vendors to resolve problems. Acquires, installs, and upgrades PC components and software and planning for/responding to service outages and other problems. Trains users on use of new technology and software. A Supervisor of Support level employees. May include supervising offshore resources and/or contract resources. Responsibilities typically include:

  • Setting day-to-day operational objectives and KPIs for team.
  • Defining technical requirements
  • Managing quality issues
  • Handling routine problems, escalating when necessary
  • Ensuring IT Compliance policies and procedures are understood and followed.
  • Qualifications: Required:

  • Typically requires a University Degree and minimum 5 years of prior relevant experience, or equivalent experience.
  • Preferred: Additional Information:

    Click Here to review our U.S. Eligibility Requirements

    We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.

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