What you will do

This position will be part of the Integration DevOps team responsible for developing and supporting integrations in Enterprise Integration. The incumbent will be acting as technical associate and responsible to support multiple Enterprise Integration platforms. This person needs to be confident, influencing, dependable and excellent communicator. 

How you will do it

• Acts as Technical Associate and primarily responsible to support integrations on multiple Enterprise Integration cloud platforms – Mulesoft, Axway or IBM Integration Bus.
• Monitoring Incidents, Service Requests, email alerts for assignment.
• Troubleshooting and resolution of known issues in Production environment.
• Assist in Implementing bug fixes and continuous improvements for Incident reduction.
• Support monthly patching of Integration platforms.
• Should learn to implement integration solutions using best practices for various applications and systems.
• Cadence with the Sr DevOps team to keep them apprised of assigned tasks and seek their consultation as necessary.
• Participate in Project KTs and enforce checklist
• Managing Support KPIs and Interface repository up to date.
• Support new platform use cases and on-board them as applicable.
• Collaboration with Partner and Product vendor teams.
• Create and maintain documentation as required.
• Flexible on-call/weekend support rotation as applicable.

What we look for

• Bachelor's degree in IT or similar Technology related degree
• Minimum 1 or 2 years of development or support experience in the integration platforms.
• Good understanding and experience on Integration Platforms and CI/CD deployment tools, preferred Azure DevOps.
• Good experience with MFT products and SFTP configuration, preferred Axway ST.
• Good Experience with SQL skills and SSL Certificate management.
• Good understanding on DevOps, CI / CD configuration, automation.
• Must have knowledge of Maven, Git etc.

• Release Management Tools like JIRA.
• Should be a quick learner and be ready for cross skilled training.
• Must be a great team player.

Preferred Skills

• Mulesoft or related Integration Certifications is a plus.
• Understanding of agile delivery principles and industry standards
• Mulesoft Anypoint platform capabilities (API Manager, Runtime Manager, Exchange etc.)
• CI/CD Implementation and pipeline configuration.
• Experience in the following platforms: Service Now, Splunk, SQL Developer.
• Scripting experience.