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Senior Systems Engineer

Orlando, FL Florida Virtual School

The Senior Systems Engineer is responsible for the technical direction of the infrastructure team in addition to interfacing with various levels of management, development teams, and the system architect to provide highly efficient, secure, and scalable infrastructure solutions.  The Senior Systems Engineer is responsible for the infrastructure framework, design, and functionality and will be expected to present and articulating key design features and initiatives to support district growth.  In addition, the Senior Systems Engineer is expected to stay abreast of all network related technology and evolution with the ability to provide solid technical direction based on sound judgment and experience.  As a senior position, the Senior Systems Engineer must have superior communication skills in order to communicate with end-users, peers, and management, providing solutions to support the district.



Ensure project documents are complete, current, and stored appropriately
Effectively communicate relevant project information to superiors
Make timely and effective decisions that are based on sound judgement and business rationale
Develop written procedures, engineering drawings, and other technical documentation
Influence the development of network standards to meet business requirements and future growth
Manage a wide range of network devices
Provide technical leadership to the infrastructure team
Respond to requests and incidents in the designated queue of the problem management system
Coordinate and support repair efforts with vendors and on-site personnel
Implement new server systems according to documented plans and published change control processes
Provide mentorship and training to technicians and promote an atmosphere of knowledge- sharing
Develop recommendations for enhancing approaches for support services
Develop and manage effective working relationships with other departments, groups and personnel
Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
All work responsibilities are subject to having performance goals and/or targets established
(These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)




Bachelor’s Degree in computer science, information systems, or business; or equivalent combination of education and relevant experience
Microsoft Certified Solutions Expert (MCSE) certification, preferred
VMware Certified Professional (VCP) certification, preferred

5 – 7 years’ experience in the engineering and operations of information technology
5 – 7 years’ experience in deploying and maintaining routers, switches, and wireless devices
5 – 7 years’ experience in deploying and maintaining firewall systems
2 – 3 years’ experience in deploying and maintaining cloud web application, database, and analytics platforms
5 – 7 years’ Microsoft operating systems experience, preferably in 2003-2016
5 – 7 years’ Linux operating system experience
Experience with set up, configuration, and support of specific server systems including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Human Resource Information Systems (HRIS)
Experience with set up and configuration of applications utilizing Internet Information Services (IIS) in a Windows Server environment
Experience with web and SQL server technologies
Experience with .NET technologies (VB.NET/C#), preferred
Knowledge, abilities and skills:

Strong interpersonal and customer service skills
Excellent verbal and written communication skills
Demonstrable skill set in server systems support and troubleshooting methodologies
Ability to demonstrate initiative, exercise good judgment, and exhibit business savvy orientation
Strong conceptual, analytical, judgment and communication abilities
Knowledge of RDBMS concepts, preferred
Knowledge of Data Warehouse concepts, preferred
Must be considered a subject matter expert in at least one of the following:  wireless, firewalls, and/or wired switches and routers
Strong knowledge of routing protocols EIGRP, OSPF, BGP, VPN, IPSEC, Multicast, VoIP, MPLS, Ether-Channel, DSCP/QoS
Experience working within the requirements of a change management system
Strong analytical and organizational skills, including the proven ability to adapt to as dynamic project environment and manage multiple projects and priorities.
Strong organizational skills and professional demeanor
Ability to work under pressure and manage difficult situations

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