- Primary Location: United States,Texas,Irving
- Education: Associate’s Degree/College Diploma
- Job Function: Technology
- Schedule: Full-time
- Shift: Day Job
- Employee Status: Regular
- Travel Time: No
- Job ID: 18030785
The successful applicant will join the Global Desktop License Compliance Management (DLCM) team. The core function will be to support customers through the desktop software ordering process.
This employee will support all businesses globally through a centralized process and will be trained in the systems required to effectively serve our customer base.
Citi,the leading global bank, has approximately 200 million customer accounts anddoes business in more than 160 countries and jurisdictions. Citi providesconsumers, corporations, governments and institutions with a broad range offinancial products and services, including consumer banking and credit,corporate and investment banking, securities brokerage, transaction services,and wealth management. Our core activities are safeguardingassets, lending money, making payments and accessing the capital markets onbehalf of our clients.
Citi’sMissionand Value Propositionexplains what we do and CitiLeadership Standardsexplainhow we do it. Our missionis to serve as a trusted partner to our clients byresponsibly providing financial services that enable growth and economicprogress. We strive to earn and maintain our clients’ and the public’s trust byconstantly adhering to the highest ethical standards and making a positiveimpact on the communities we serve. Our Leadership Standards is a common set ofskills and expected behaviors that illustrate how our employees should workevery day to be successful and strengthens our ability to execute against ourstrategic priorities.
Diversity isa key business imperative and a source of strength at Citi. We serve clientsfrom every walk of life, every background and every origin. Our goal is to haveour workforce reflect this same diversity at all levels. Citi has made it apriority to foster a culture where the best people want to work, whereindividuals are promoted based on merit, where we value and demand respect forothers and where opportunities to develop to are widely available to all.
-Proven Customer Service Experience
-Request Management Experience
-MS Office (Excel, Outlook, & PowerPoint)
Software Asset Management Experience
ITIL / Six Sigma Experience
Competencies key for this role are:
•Working as part of a team.
•Ethical decision making.
•Attention to detail.
To apply for this job please visit itjobpro.com.