Infrastructure Solution Architect
North VA Client desires systems administration duties to be performed for the TOC. The majority of these duties shall be conducted on-site. Work space will be provided at the TOC, and a desktop computer with VDOT network access will be made available. Work hours for the Systems Administrator may vary depending on the critical nature of the work and overall activity at the TOC.
CLIENT MINIMUM REQUIREMENTS: (APPLY ONLY IF YOU MEET ALL THE REQUIREMENTS)
*Only Direct US Citizens or Green Card Holders. No 3rd parties*
*Must be eligible for hire without any sponsorship*
*No F1, H1, or other temporary visas will be considered. NO EXCEPTIONS*
*No Relocation Offered! Local candidates strongly preferred. Work is onsite 100% of the time for contract duration*
*In person Inteviews only!! No Skype, No Phone interviews*
POSITION MINIMUM REQUIREMENTS: (APPLY ONLY IF YOU MEET THESE REQUIREMENTS)
Server/Workstation Hardware Administration and Troubleshooting (Required – 10 Years)
Network Administration (Experience with Cisco Products – CCNA or equivalent preferred) (Required – 10 Years)
VMware (Vsphere) (Required – 10 Years)
Experience with system back-up/recovery solutions (Required – 10 Years)
Microsoft System Administration/Active Directory (MCP minimum – MCSE or MCT preferred) (Required – 10 Years)
Experience with Network/Systems Monitoring Solutions (Nagios, SolarWinds, etc.) (Required – 10 Years)
Experience with mass Storage solutions (vmware & backup storage) (Required – 10 Years)
Experience with administration of Anti-Virus, IDS/IPS solutions (Symantec Endpoint Preferred) (Required – 10 Years)
Strong Troubleshooting experience in diverse environments (Video, Data, Telephony) (Required – 10 Years)
System Administration services for the client’s Operations Center
The Systems Administrator shall closely coordinate TOC activities with VDOT™s Information Technology Division (ITD) as necessary. This will require coordination with both District and Central Office personnel. Activities may include attendance at IT staff meetings and/or planning meetings.
Routine Systems Administration Duties
System Administration duties will include maintenance of all current software and hardware at the TOC, and new hardware and software that will be installed in the future. These services will be primarily for central control room hardware, communications infrastructure and software. Field equipment maintenance is primarily performed by other personnel. However, the System Administrator will provide support for the field equipment installation, maintenance and troubleshooting as necessary.
Typical duties include:
¢ Monitor server (physical and virtual)/database/workstation performance (memory/cpu/disc utilization)
¢ Add / delete system users
¢ Change user privileges
¢ Provide full system backups and restoration, if necessary
¢ Manage system security policies and procedures
¢ Manage system configuration
¢ Archive data as directed
¢ Develop reports
¢ Assist with network administration as needed
¢ Implement COTS bug fixes, patches and upgrades
¢ Manage and configure anti-virus software/policies
¢ Add field devices to the system which do not require software modification
¢ Administer TOC equipment management database
¢ Manage hardware/software maintenance support agreements
¢ Provide other technical support as directed by the Regional Transportation Operations Manager (RTOM) or designee.
Provide system software and hardware support to include technical assistance in evaluating and resolving problems. Based on its discovery, the Systems Administrator will assess whether the problem requires intervention by the software vendor through an established maintenance support contract.
These services will be primarily for central control room hardware and software. The Systems Administrator will support VDOT personnel for the field equipment maintenance if necessary.
The Systems Administrator will provide services to apply upgrades or patches to installed COTS software that could potentially require software modifications to the operational system. This may include upgrades or patches to the operating system software.
The Systems Administrator will provide database administration, to include database fine-tuning, optimization and maintenance.
System long-term/planning duties shall be conducted by the Systems Administrator. Listed below are examples of long-term/planning duties the Systems Administrator is expected to perform:
¢ Development of system procedures and train Control Room Staff on those procedures
¢ Hardware and operating system upgrades in conjunction with VDOT IT staff
¢ System performance planning
¢ Capacity planning
¢ Component warranty monitoring
¢ Hardware lifecycle management
¢ Software version management
¢ Communications planning (local and wide area)
Over time, additional field equipment will be added to the TOC. The Systems Administrator will be responsible for testing, configuration management, and troubleshooting associated with the integration of the new equipment with the TOC central software. The Systems Administrator will be expected to perform relatively minor System Integration duties.
Work in the System Integration area may include writing specifications, preparing drawings, providing procurement support, and installing and configuring equipment.
Specific duties related to procurement support include:
¢ Support in determining equipment specifications, selection of equipment, and selection of models.
¢ Support in determining if vendor recommendations of equipment meet requirements.
¢ Assisting in commercial-off-the-shelf procurement decisions.
¢ Support for procurement and installation decisions for the TOC communication media.
¢ Attend pre-bidders meetings, as required.
¢ Review of vendor proposals/bids/submittals as required.
Specific duties related to equipment installation and configuration include:
¢ Unpack new hardware and inspect it for any signs of damage. The Systems Administrator will record in the configuration management database the make, model, and serial numbers of each individual piece of equipment.
¢ Install the equipment in its intended location. The central system hardware will be rack mounted. The Systems Administrator will verify all connections to and from the equipment including power and communications connections.
¢ Setup and configure each piece of equipment. This may include the installation of an operating system or other COTS software. It may also include the setting of configuration parameters, such as IP routing parameters in the network switch. The Systems Administrator will record any setup parameters used in configuring the equipment.
¢ Test the system configuration to verify that each piece of equipment is connected and configured as specified.
¢ Database expansion required for new components. This includes entering required configuration data into the database.
As new software updates are developed by the software development contractor, the Systems Administrator shall review Acceptance Test Procedures and ensure that all desired functionality is thoroughly documented. The Systems Administrator will then lead the Acceptance Testing process. It is envisioned that other VDOT staff will be available to assist in the testing process.
On-Call Emergency Maintenance
Timely response to emergency maintenance requests outside of normal business hours will be required.
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