IT Desktop Support Team Lead

Kenosha WI Uline

IT Desktop Support Team Lead

Pay from $80,000 to $125,000 per year

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Taking our tech team to new levels! Join us as an IT Desktop Support Team Lead to ensure Uline’s warehouse, call center and surrounding sales offices are properly equipped with the technology needed to support our growth as North America’s top distributor of shipping, industrial and packaging materials!

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Hours: Monday – Friday: 9:30 AM to 6 PM.

Position Responsibilities

  • Manage local desktop support team, assigning work, setting task priorities / deadlines and identifying coaching opportunities for process improvement.

  • Act as primary point of contact between business units, including collaborating with Corporate IT Managers.

  • Coordinate the purchase, installation and maintenance of desktop equipment, printers and mobile devices.

  • Work with IT teams to develop business requirements, process documents, training materials, strategy and systems.

Minimum Requirements

  • High School diploma or equivalent. Bachelor’s degree preferred.

  • 5+ years of IT experience in a large warehouse or call center.

  • Leadership / management experience a plus.

  • Knowledge of Microsoft Windows, Dell PC’s and industrial printer support a plus.

  • Provide on-call support on a rotational basis and work occasional evenings and weekends.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled





Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline. jobs to learn more!

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