IT Desktop Support Technician

Big Bend WI Uline

IT Desktop Support Technician

Pay from $25 to $40 per hour

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Taking our tech to new levels! Join us as an IT Desktop Support Technician to ensure Uline’s warehouse, call center and surrounding sales offices are properly equipped with the technology needed to support our growth as North America’s top distributor of shipping, industrial and packaging materials!

Better together than apart. This position is on-site, and we are looking for good people who share our passion.

Hours: Monday – Friday: 9:30 AM to 6 PM.

Position Responsibilities

  • Provide level 2 support / troubleshooting of desktop and laptop hardware.

  • Setup and maintain printers, computers, audio / visual and mobile devices.

  • Install and maintain hardware, software, peripheral equipment, network cabling and cables at workstations and data cabinets.

  • Maintain accounts and permissions, including responding to and resolving user support requests.

  • Perform inventory audits and manage equipment check-ins.

Minimum Requirements

  • High school diploma or equivalent. Bachelor’s degree preferred.

  • 2+ years of prior experience supporting PCs and printers preferred.

  • A+ and / or MCSA Certification preferred.

  • Knowledgeable in Microsoft Windows and Office, Active Directory and WMS support devices.

  • Provide on-call support on a rotational basis.

  • Ability to lift up to 50 lbs.


  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.

  • 401(k) with 5% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center.

  • Beautifully maintained walking trails.

About Uline

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.

EEO/AA Employer/Vet/Disabled




Our employees make the difference and we are committed to offering exceptional benefits and perks!   Explore Uline. jobs to learn more!

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