IT Specialist (Content Management)
US Department of the Treasury
$88,781 – $128,920 a year – Part-time
PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
The incumbent will serve as an Information Technology Specialist in the Business Applications Branch, Business Architecture Division in Birmingham, AL, Austin, TX, or Washington, DC.
This position is responsible for evaluating, planning, configuring, implementing, monitoring, maintaining and troubleshooting Enterprise Document Management system.
This 1 position can be filled in any of the 3 locations: Washington, DC, Austin, TX, or Birmingham, AL.
As an IT Specialist (Content Management), you will:
Conduct interviews and review business processes with the subject matter expert to fully document the current business processes, letter templates and desired output(s).
Develop functional performance specification document of the proposed workflow(s) to automate incoming correspondence.
Develop comprehensive processes to capture, index, and automate incoming correspondence into a paperless electronic workflows/case management system that will be used to track, manage and report on all documents received and processed by business areas.
Collaborate with various program areas within the Fiscal service to create document management workflows and repositories for efficiently storing, indexing and retrieving documents generated and consumed by the respective Program areas.
Provide testing after installation of new workflow applications or new software installations required for specific customer installation requirements.
Occasional travel – Minimal travel may be required
Job family (Series)
2210 Information Technology Management
Conditions of Employment
Must be U.S. Citizens or U.S. Nationals.
Please refer to ‘Conditions of Employment.’
Click ‘Print Preview’ to review the entire announcement before applying.
This opportunity is also open to Status Candidates under Announcement 19-FS-753-MP . Please refer to that announcement for details on open period, eligibility, and how to apply.
The experience may have been gained in either the public, private sector or volunteer service . One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your rsum.
You must meet the following requirements by the closing date of this announcement.
Specialized experience: For the GS-13 , you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.
Specialized experience for this position includes performing work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing enterprise level document management systems in order to develop, customize, test, debug or maintain enterprise content management for an organization.
Examples of Specialized Experience at the GS-12 for this position could include:
Experience creating document management solutions for users in a business environment; OR
Experience developing, testing, and implementing workflows in a large-scale Enterprise Content Management (ECM) application; OR
Experience responding to routine and complex IT incidents, troubleshooting, and assisting in system outage recovery; OR
Experience collaborating with program areas to collect user stories, develop products, and implement document management workflows and repositories.
In addition to meeting specialized experience, applicants must have IT-related proficiency in each of the four competencies listed below.
Attention to Detail, such as developing functional performance specification document of the proposed workflow(s)
Customer Service, such as responding to routine and complex IT incidents, network issues, and service requests providing appropriate and prompt solutions.
Oral Communication, such as conducting interviews and review business processes with the subject matter expert to fully document the current business processes
Problem Solving, such as collaborating with various program areas within the organization to create document management workflows and repositories
Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
This position is a moderateposition.
We offer opportunities for telework.
We offer opportunities for flexible work schedules.
CONDITIONS OF EMPLOYMENT :
A one year probationary period may be required.
Public Trust – Background Investigation will be required.
Obtain and use a Government-issued charge card for business-related travel.
Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 . Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your rsum, responses to the online questions, and required supporting documents. Please be sure that your rsum includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a not qualified determination.
Rating : Your application will be evaluated in the following areas: Technical, Problem Solving, and Communication . Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior, Good, or Satisfactory depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Veterans’ preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral : If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP )) you must be assigned the middle category or better to be rated as well qualified’ to receive special selection priority.
To preview questions please click here .
Background checks and security clearance
Drug test required
A complete application includes 1. A rsum, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Any required documents should be submitted at the time that you apply as documents will not be accepted after the vacancy closes.
All applicants are required to submit a rsum either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your rsum. We suggest that you preview the online questions, as you may need to customize your rsum to ensure that it supports your responses to these questions. Please view rsum tips .
VETERANS’ PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation . In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents.
In addition, we recommend that you submit copies of the following:
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .
Our comprehensive benefits are very generous. Our benefits package includes:
Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
Ten paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
Access to insurance programs that may be continued after you retire.
A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
A retirement program which includes employer-matching contributions.
Learn more about Federal benefits programs at: ***************************************************
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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